Air Source Heat Pump Engineer at Liberty. The Go-To People For Property Services. in Oswestry, England, United Kingdom | GBP45,000-60,000 | Kablio

Role

Description

heat pump

central heating

hvac installation

hazard reporting

pda documentation

maintenance

servicing and general repairs and maintenance of air source heat pumps
Undertake general central heating system repairs associated
Installation and upgrading work to respective heating HVAC equipment on a planned and reactive basis to ensure that systems are operating safely and efficiently
Report accidents, near-miss events, and potential hazards
Document works using your PDA
Handle any additional maintenance tasks within your remit
Provide solutions and reporting

Requirements

driving licence

acs quals

nvq plumbing

heat pump

customer service

health & safety

A full UK driving license
ACS qualifications: CCN1, HTR1, CKR1, CENWAT
Fault Finding analysis, and refer works
G3 (but will be taught)
Ability to manage your time and workload independently
Domestic plumbing NVQ Level 2/3 or City & Guilds equivalent
Air Source Heat Pump experience or HVAC and Heating experience including installations and servicing
Excellent customer service skills with experience working with the public
Additional qualifications (water regulations, Solar, RFQ L3, F-Gas) are desirable
Strong knowledge of Health & Safety practices and working to best standards

Benefits

Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
Training & Growth: Ongoing professional development to keep you at the top of your game with training with Mitsubishi, Dalkin, Vaillant, Ideal, Worcester and others including electrical training
To welcome you into our family and give you support and training to be the best at what you do, with vision and purpose
Company Van/Crew Van or even 4x4 : fuel card, and excellent benefits
Be flexible in working with a wide range of customers, adapting to their needs and schedules around your working day
Liberty renewable training centre support with real time repair scenarios
Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£120M+ Revenue

Annual Revenue

The company generates over £120 million annually, positioning it as a significant player in the property services sector.

89,000 Jobs

Annual Job Volume

The company targets over 89,000 jobs annually, showcasing its large-scale operational capacity.

89% First-Fix Rate

Service Efficiency

Achieves an impressive 89% first-time-fix rate, reflecting high operational efficiency.

90% Direct Operatives

Workforce Composition

Employs a workforce where 90% are directly employed operatives, ensuring quality and control.

Evolved into a national property services specialist with regional hubs across England and Wales.
Handles 1,500 tenant calls daily and delivers over 114,000 repairs yearly.
Acquired by Wates in October 2024 to enhance heating, compliance, and renewable energy capabilities.
Operates with a national reach through its headquarters in Knowsley and bases in Manchester, Leeds, Portsmouth, Havant, and Cardiff.
Embeds welfare spotting into repair visits, training staff to identify issues like neglect or hoarding.
Leverages data-driven systems integrated with housing-management platforms for real-time performance and compliance tracking.

Culture + Values

We are a service-driven company, focusing on customer satisfaction.
We value integrity and always act with honesty and transparency.
We promote a culture of collaboration and teamwork.
We are passionate about providing high-quality services.
We are dedicated to continuous improvement and innovation.

Environment + Sustainability

2030

Net Zero Emissions by 2030

Target to achieve zero emissions by the year 2030, demonstrating a strong commitment to combating climate change.

Reducing carbon footprint through energy-efficient solutions.
Incorporating sustainability into every aspect of operations and services.
Investing in eco-friendly technologies and practices to reduce waste and energy consumption.

Inclusion & Diversity

Articles

Careers at Liberty

Liberty Group Projects

About Liberty Group

Role

Description

heat pump

central heating

hvac installation

hazard reporting

pda documentation

maintenance

servicing and general repairs and maintenance of air source heat pumps
Undertake general central heating system repairs associated
Installation and upgrading work to respective heating HVAC equipment on a planned and reactive basis to ensure that systems are operating safely and efficiently
Report accidents, near-miss events, and potential hazards
Document works using your PDA
Handle any additional maintenance tasks within your remit
Provide solutions and reporting

Requirements

driving licence

acs quals

nvq plumbing

heat pump

customer service

health & safety

A full UK driving license
ACS qualifications: CCN1, HTR1, CKR1, CENWAT
Fault Finding analysis, and refer works
G3 (but will be taught)
Ability to manage your time and workload independently
Domestic plumbing NVQ Level 2/3 or City & Guilds equivalent
Air Source Heat Pump experience or HVAC and Heating experience including installations and servicing
Excellent customer service skills with experience working with the public
Additional qualifications (water regulations, Solar, RFQ L3, F-Gas) are desirable
Strong knowledge of Health & Safety practices and working to best standards

Benefits

Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
Training & Growth: Ongoing professional development to keep you at the top of your game with training with Mitsubishi, Dalkin, Vaillant, Ideal, Worcester and others including electrical training
To welcome you into our family and give you support and training to be the best at what you do, with vision and purpose
Company Van/Crew Van or even 4x4 : fuel card, and excellent benefits
Be flexible in working with a wide range of customers, adapting to their needs and schedules around your working day
Liberty renewable training centre support with real time repair scenarios
Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found