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Leasing Consultant-The Banks
Crawford Hoying
Real estate development and management firm focused on residential, commercial, and mixed-use projects.
Leases apartments, handles inquiries, and maintains occupancy and resident relations.
3d ago
$16 - $18
Junior (1-3 years), Entry-level
Full Time
Columbus, OH
Onsite
Company Size
120 Employees
Service Specialisms
Real estate development
Property management
Construction
Asset management
Sales
Commercial property management
Residential property management
Sector Specialisms
Residential
Commercial
Industrial
Hotel
Mixed-Use
Senior Living
Student Housing
Role
What you would be doing
accounts management
lease processing
resident services
prospect leasing
property inspection
facility cleaning
Monitor and collect accounts receivable and delinquencies; compile accounts payable for the Community Manager’s disposition; assist with turnover activities; determine charges for damages by occupants; inventories office supplies and report needs to the Community Manager; organize and file leases, reports, and other business-related documents; assist the Community Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.; assist in handling resident issues, including service requests, in a timely manner; distribute written communication to residents as needed.
Greet prospective residents, determine their needs and preferences, and professionally present available apartment homes; communicate features and benefits of the community; answer incoming calls and handle each one with professionalism; complete guest card information for all prospects, and follow up as appropriate; enter all guest cards and applicants into the computer system on the same day; accurately complete leases and renewal applications, assist with verification, and notify prospective residents of results; generate miscellaneous resident communication as needed; maintain awareness of local market conditions and trends; contribute ideas to the Community Manager for marketing the property and for improving resident satisfaction; maintain a professional and friendly atmosphere in the leasing office and all areas where prospective residents and residents meet; maintain a professional appearance in accordance with uniform requirements.
Complete opening and closing duties in accordance with company business hours on weekends and/or other times as directed by the Community Manager; physically inspect property when on grounds, pick up litter, and report any service needs to the maintenance staff; inspect move-outs and vacancies as needed; ensure a neat and clean appearance of the clubhouse; clean areas as needed; inspect models and market-ready vacancies daily to ensure cleanliness.
What you bring
high school
property software
microsoft office
communication
customer service
driver's license
High school diploma or equivalent
Working knowledge of or ability to learn property management software
Driver's License (Preferred)
Good written and verbal communication skills
Valid driver’s license and reliable transportation
Proficiency with Microsoft Office products, including Excel
Ability to develop a rapport with people
Customer service: 1 year (Required)
Basic math and computer skills
Experience working in a sales or customer service environment
Strong customer service orientation and a dedication to meet and exceed customer expectations
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