Build and maintain relationships with existing clients, serving as the primary point of contact and trusted advisor, understanding their needs, objectives, and challenges to deliver value-added solutions;
Collaborate with internal teams, including marketing, product development, aftermarket services, customer support, and project management to align sales efforts, address customer needs, and deliver solutions that meet client expectations;
Attend industry events, conferences, and networking functions to generate leads, build relationships, and stay updated on market trends, competitor activities, and customer needs;
Travel as required to perform job responsibilities (50%).
Manage the sales pipeline and sales activities, tracking leads, opportunities, and sales progress using CRM software or sales tracking tools to prioritize efforts and maximize sales conversion;
Stay updated on industry regulations, compliance requirements, and best practices in sales and account management, participating in training programs and professional development activities;
Customize sales proposals, quotes, and contracts based on client needs, pricing guidelines, and company policies, negotiating terms, discounts, and payment terms to close deals;
Resolve customer inquiries, issues, or concerns promptly and professionally, demonstrating responsiveness, empathy, and a commitment to customer satisfaction;
Monitor customer satisfaction and retention levels, conducting account reviews, satisfaction surveys, and follow-up meetings to assess customer loyalty and identify opportunities for upselling or cross-selling;
Identify and qualify sales leads and prospects through research, networking, cold calling, and referrals, targeting key decision-makers and influencers within target organizations;
Prepare sales forecasts, reports, and analyses for management review, monitoring sales performance, trends, and market dynamics to inform strategic decision-making and planning;
Conduct competitive analysis and market research to identify market trends, customer preferences, and competitive positioning, informing sales strategies and product development efforts;
Conduct sales presentations, product demonstrations, and solution pitches to prospective clients, showcasing product features, benefits, and value propositions to address client requirements;
Provide product feedback and insights to product management and development teams, communicating client needs, requirements, and feature requests to drive product enhancements and innovation;
Develop and implement sales strategies, plans, and implements tactics to grow business, expand offerings, and achieve sales targets for assigned accounts;
Requirements
crm
sales automation
bachelor's
5 years
negotiation
locomotive
Time management;
Customer-focused mindset, with a passion for understanding client needs, delivering value, and providing exceptional service to drive customer satisfaction and loyalty;
Analytical skills;
Bachelor's degree in business, engineering, or a related field; additional certifications in sales or account management are a plus.
Emotional Demands – Required to liaise with multiple levels within the organization, including senior leaders, managers, and production workforce; must be well‐spoken, able to manage multiple priorities and individual requests daily, with professional and supportive attitude;
Problem-solving abilities;
Proficiency in using sales tools and technology, such as CRM software, sales automation tools, and productivity apps, to manage leads, opportunities, and sales activities;
Negotiation skills;
Formal Sales Strategy Training
Willingness and ability to travel as needed to meet with customers and attend industry events (approximately 50%).
Adaptability and resilience, with the ability to thrive in dynamic situations, embrace change, and adjust strategies in response to market conditions or customer feedback;
Demonstrate professionalism, integrity, and ethical conduct in all sales activities, adhering to company policies, regulations, and industry standards;
Sales techniques;
Communication skills;
Vision/Hearing Requirements – Required to use computer, read, and interpret orders, and communicate effectively with internal and external customers on the phone; frequent communications, including both talking and hearing;
Minimum of 5 years of experience in sales or account management, preferably in the railroad or transportation industry;
Motion – Position requires standard repetitive motions and hand/eye coordination associated with normal office communications;
Analytical and problem-solving abilities, with the capacity to analyze sales data, identify trends, and develop actionable insights to improve sales performance;
Strong communication and interpersonal skills, with the ability to build rapport, influence decision-making, and negotiate effectively with clients and stakeholders;
Organizational and time management skills, with the ability to prioritize tasks, manage time effectively, and follow through on commitments in a fast-paced sales environment;
Strong technical knowledge of locomotives and aftermarket components and services;
Proven track record of achieving sales targets and building strong customer relationships;
Knowledge of sales principles, techniques, and strategies, generating revenue, and building client relationships;
Strength – May be required to lift up to 50 pounds to assist in shipping event‐related materials;
Benefits
Education Assistance Program
Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
Employee Assistance Plan
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Site specific Production and Incentive Plans
Site Specific Relocation and Sign-on Bonus Programs
Competitive Salary
Site specific Step and Skill Level Wage Adjustment Plans
Paid Holidays
Flexible Spending Accounts
Medical/Dental/Vision/Life/Disability Insurance
Paid Time-Off (PTO)
Employee Recognition Programs
Paid Vacation
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Operates as a pioneer in rail transport, offering comprehensive solutions across the rail industry.
Provides cutting-edge locomotive, railcar, and track services to railroads and industries globally.
Designs and manufactures advanced locomotives, signaling systems, and specialized rail components.
Key projects encompass freight and passenger systems, including custom-engineered solutions and maintenance.
Recognized for combining robust technology with extensive rail network experience.
Expands its global reach through Caterpillar's resources to create innovative rail solutions.
Maintains strong positions in both freight and passenger rail markets, emphasizing reliability and efficiency.
Ensures high standards of quality and safety in all operations, focusing on continuous improvement.
Culture + Values
75% Recycled Inputs
Recycled Material Usage
This company uses 75% of its inputs for new rail products from recycled material.
10+ Years Extended Life
Locomotive Life Extension
The company extends the life of locomotives through modernization, rebuilding, overhauling, and repowering.
Sustainability is part of who we are and what we do every single day.
Reconditioning or repairing freight cars and components to optimize asset lifecycle.
End‑of‑life locomotives and railcars are recycled through comprehensive scrap management.
SkyTrim OEM remanufacturing program reduces the need for new products through reuse.
Environment + Sustainability
30% Emission Cut
GHG Reduction Target
Commitment to reduce Scope 1 & 2 GHG emissions by 30% from 2018 to 2030.
50% Landfill Reduction
Waste Management Goal
Aim to reduce landfill intensity by 50% from 2018 to 2030.
75% GHG Savings
Rail Freight Efficiency
Rail freight operations use up to 75% less GHG per ton compared to truck transport.
82% CO₂ Reduction
Manufacturing Efficiency
Progress Rail rebuilds have reduced CO₂ emissions from manufacturing by 82%.
All new products through 2030 will be more sustainable than previous generation
Testing high-level renewable fuel blends (up to 100% bio-based diesel) with CN partnership
Developing and deploying battery-electric and hybrid locomotives (including zero-exhaust battery switcher, mainline hybrid and EMD Joule)
Contracts to supply zero-exhaust battery locos to Pacific Harbor Line, BNSF and Aurizon