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IT Support Intern
Clyde Companies, Inc.
Providing front-line IT support, including request fulfillment, incident resolution, and technical support, while collaborating with the IT team and user education.
16d ago
Entry-level
Internship
Boise, ID
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Construction services
General Contractor
Project Management
Consulting
Engineering
Design
Turnkey
Sector Specialisms
Heavy Civil
Earthwork
Ready-mixed Concrete
Sand & Gravel
Asphalt
Asphalt Paving
Building Materials
Land Development
Role
What you would be doing
system setup
teach users
track issues
resolve issues
document management
manage requests
- Assist with installation, configuration, and ongoing usability of system hardware and software
- Educate users on basic system use and best practices to enhance their knowledge and reduce future issues
- Maintain detailed records of user issues, resolutions, and help desk activities
- Respond to inquiries, diagnose problems, and guide users through step-by-step solutions
- Update and maintain technical documentation and knowledge base articles to assist in resolving future issues
- Ensure timely and efficient request fulfillment
- Identify, analyze, and resolve hardware, software, and network-related issues
- Manage user requests for new software, hardware, and other IT-related services
- Provide first-level contact and problem resolution for all internal users
- Work closely with other IT staff to address broader issues and implement improvements
What you bring
microsoft 365
azure ad
technical support
incident resolution
comptia a+
problem solving
- Experience with Microsoft Windows, Microsoft 365, and Azure AD
- Hands-on experience with real-world technical support and operations
- Technical knowledge of hardware, software, and network systems
- Incident Resolution
- Familiarity with remote desktop applications and help desk software
- Strong problem-solving, analytical, and creative thinking skills
- Excellent communication and collaboration skills
- Currently pursuing or have completed (1) a college degree in information technology, information systems, computer science, electronics engineering OR (2) CompTIA A+, Network+, and Security+ certifications
- Potential for future full-time employment based on performance
- Mentorship from experienced professionals in the field
- Opportunity to work in a collaborative and innovative environment
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- mentioned but no specific details provided
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Company
Overview
1926
Year Founded
The company traces its origins to the launch of a heavy civil construction outfit that would later expand into a multifaceted empire.
$2.5B
Annual Revenues
The company generates significant annual revenues through its diverse portfolio of construction and related services.
70+
Locations
With operations spanning eight states, the company maintains a strong regional presence while maintaining national reach.
2020
Recent Expansion
Recent strategic acquisitions have bolstered the company's geotechnical and regional capabilities.
- Heavy civil, earthwork, concrete, aggregate, asphalt, land development, and insurance services are the company's core offerings.
- Notable projects include highways, bridges, dams, airports, mines, land developments, aggregate production, and fly-ash supply.
- The company's subsidiaries, such as Bridgesource and Clyde Capital Group, demonstrate its expertise in specialized areas like fly-ash distribution and mixed-use community development.
- We Value People
- Our Word is Our Bond
- Always Give a Full Measure
- We Continuously Improve
Tens of millions of tons
Construction Waste Diverted
The company has diverted tens of millions of tons of construction waste from landfills since 1954.
- Constructed an energy-producing conveyor belt; purchased a fleet of natural gas‑powered mixer trucks
- Operate EPA-certified Tier 4 low‑NOₓ generators at gravel pits to reduce emissions
- Provide employee training on recycling, reducing energy consumption and eliminating unnecessary waste
- Maintain Construction Waste Management and Construction Activity Pollution Prevention plans on offices and jobsites
- Use additives (fly ash, mineral filler, CarbonCure) in concrete mixes to reduce greenhouse gas footprint
- Implemented Reliance software system to monitor air quality, permit compliance, concrete production, and water heater/generator runtimes in real time
- Offer customers recycled concrete, asphalt and other recycled building materials
- Maintain strict idling and driving standards for vehicles to minimize pollution
- Balance economic, social and environmental impacts of construction to avoid depleting future resources
- Protect the environment, facilitate employee health and safety, encourage responsible business practices and cultivate community partnerships
- Source aggregates and raw materials locally to reduce traffic, pollution and road wear
33% women
Team Composition
Women make up 33% of the company's team.
45% women in management
Management Roles
45% of management positions are held by women.
18% women in technical roles
Technical Roles
Women account for 18% of technical roles in the company.
3-month paternity leave
Benefits
The company offers gender-neutral paternity leave for 3 months.
- In management: 18% people of color (all Asian)
- In technical roles: 27% people of color (all Hispanic)
- Strategy includes diversifying candidate pipeline, unconscious bias and anti-racism training, and benefits that allow full participation
- Partnered with PowerToFly to recruit women and underrepresented minorities into technical roles and provide training on allyship and anti-racism
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