Watch Stander / Jr Network Administrator (Secret Clearance Required) Shift Work On-Site at Akima in Alexandria, VA | Kablio

Role

Description

device config

network monitoring

technical diagnostics

noc management

metrics reporting

work ordering

Coordinate and analysis of operations support weekly action reports.
Cisco and Juniper configuration, initialization, and preparation of these devices for shipment to post.
Monitor and evaluate network and systems health through SolarWinds and other diagnostic tools; initiate remediation efforts and coordinate with engineering teams to resolve issues proactively.
Conduct Tier I/Tier II technical diagnostics of networks, including server resets (Citrix), SNMPc, pinging servers, user accounts, TAVEE reports, etc.
Ensure all tickets are acted on promptly, effectively and closed out promptly.
Manage daily updates to the database tracking tool.
Under direction from the system administrator, image and configure workstations.
Maintain the operations support duty roster.
Compile, assess and distribute database metrics weekly.
Maintain up-to-date IP list on NAS with shortcut to desktop of each terminal (print PDF report from post database).
Prioritize and assign new work orders to operations support technicians/engineers within one hour of STAC notification (during business hours), personally follow-up on any urgent action.
Daily management of the NOC- take action for any technical faults or issues, maintain cleanliness, organization (documentation), operation and monitor the logbook.
Maintain a log and track metrics on network outages.
Support lead network engineer, provide statistical reporting data on post communications links as required.

Requirements

it knowledge

security systems

computer science

it certifications

2 years

secret clearance

Have a good base of IT knowledge to draw upon and be able and willing to learn new applications and related hardware devices.
Knowledge of technical security systems such as alarms, and access control is a plus.
A degree in the field of computer science or a related discipline is preferred.
Two IT certifications such as A+, CCNA, Network+, etc. is preferred.
Minimum two years hands-on experience in a PC/network helpdesk or technical support environment.
Able to obtain a SECRET Level Clearance.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to support critical sectors, providing solutions across defense, intelligence, and civil sectors.
Serves a broad spectrum of industries, including energy, infrastructure, and water resources.
Delivered complex projects, such as large-scale infrastructure upgrades and energy management solutions.
Projects often involve intricate logistical coordination, requiring a deep understanding of specialized markets.
Approach is deeply collaborative, often working alongside government agencies and other key partners.
Noteworthy projects include managing water resource systems and optimizing energy infrastructure for municipalities.
Focus on operational excellence makes it a go-to partner for government and private sector organizations.

Culture + Values

Operate with honesty, transparency, and fairness.
Foster teamwork and value the diverse perspectives of our people.
Dedicated to delivering creative solutions and continuous improvement.
Strive to exceed customer expectations in all that we do.
Consistently deliver high-quality services and strive for continuous growth and development.

Environment + Sustainability

Net Zero by 2050

Long-term Sustainability Goal

Achieving Net Zero emissions by 2050 reflects a commitment to combating climate change and reducing the carbon footprint.

Committed to reducing environmental impact and fostering sustainable practices across operations.
Supports energy efficiency initiatives and implements waste reduction practices in operations.
Encourages environmental responsibility and sustainable practices across the supply chain.

Inclusion & Diversity

Committed to fostering a diverse and inclusive workforce by ensuring equal opportunities for all employees.
Values diverse perspectives and strives to create an inclusive workplace culture.
Has set specific goals to increase diversity at all levels of the organization.

Articles

Careers at Akima

Akima Projects

About Akima

Role

Description

device config

network monitoring

technical diagnostics

noc management

metrics reporting

work ordering

Coordinate and analysis of operations support weekly action reports.
Cisco and Juniper configuration, initialization, and preparation of these devices for shipment to post.
Monitor and evaluate network and systems health through SolarWinds and other diagnostic tools; initiate remediation efforts and coordinate with engineering teams to resolve issues proactively.
Conduct Tier I/Tier II technical diagnostics of networks, including server resets (Citrix), SNMPc, pinging servers, user accounts, TAVEE reports, etc.
Ensure all tickets are acted on promptly, effectively and closed out promptly.
Manage daily updates to the database tracking tool.
Under direction from the system administrator, image and configure workstations.
Maintain the operations support duty roster.
Compile, assess and distribute database metrics weekly.
Maintain up-to-date IP list on NAS with shortcut to desktop of each terminal (print PDF report from post database).
Prioritize and assign new work orders to operations support technicians/engineers within one hour of STAC notification (during business hours), personally follow-up on any urgent action.
Daily management of the NOC- take action for any technical faults or issues, maintain cleanliness, organization (documentation), operation and monitor the logbook.
Maintain a log and track metrics on network outages.
Support lead network engineer, provide statistical reporting data on post communications links as required.

Requirements

it knowledge

security systems

computer science

it certifications

2 years

secret clearance

Have a good base of IT knowledge to draw upon and be able and willing to learn new applications and related hardware devices.
Knowledge of technical security systems such as alarms, and access control is a plus.
A degree in the field of computer science or a related discipline is preferred.
Two IT certifications such as A+, CCNA, Network+, etc. is preferred.
Minimum two years hands-on experience in a PC/network helpdesk or technical support environment.
Able to obtain a SECRET Level Clearance.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found