Minnesota Market and Business Leader (Water/Wastewater Client Service Manager)

Company logo
Brown And Caldwell
Full‑service environmental engineering and construction firm solving complex water and environmental challenges.
Lead MN water/wastewater projects, sales, and staff while driving growth and client relations.
14 days ago ago
$145,000 - $199,000
Expert & Leadership (13+ years)
Full Time
St Paul, MN
Hybrid
Company Size
2,400 Employees
Service Specialisms
Environmental Engineering
Water Resources
Wastewater Management
Stormwater Management
Environmental Compliance
Sustainability
Project Management
Design
Sector Specialisms
Water Supply and Treatment
Wastewater / Reclamation
Industrial Water
Infrastructure
Integrated Project Delivery
Climate Change and Resilience
Compliance and Permitting
Construction Management
Role
What you would be doing
sales leadership
client management
project management
resource management
recruitment
portfolio management
  • Sales Leadership—Serve as Client Service Manager and Sales Leader for top clients/pursuits. Improve win rates and support training of the sales teams by engaging directly with key clients and leading top pursuits.
  • Local Lead Role—Work with the HR Business Partner and Office Admin to model BC values and serve as an extension of the BU/Area Leadership to manage the office, convey important Company information, and promote initiatives with all employees assigned to the office.
  • Client/Pursuit Portfolio Management—Manage the sales portfolio in partnership with the Area Growth Leader and Area Marketing Manager. Be responsible for achieving contracted sales metrics in alignment with Area, Business Unit, and Company growth objectives. Hold client service managers and sales team members accountable for their contracted sales goals and BD budgets.
  • Staff Recruitment and Development—Serve as a supervisor and work with the Area Director and HR Business Partner to implement recruitment and development/succession plans for rising professionals, project managers, supervisors, client service managers, sales leaders, etc.
  • Project Leadership—Serve as the Project Manager or Principal-in-Charge of several projects and drive project performance metrics in alignment with Area operational goals.
  • Project Resource Management—Work with other Muni Market and Business Leaders, Design Center leadership, and the Area Director to manage project resources.
  • Project Portfolio Management—Manage the office portfolio of projects in partnership with the Area Director and Area Project Delivery Leader. Be responsible for achieving project performance metrics in alignment with Area, Business Unit, and Company objectives. Lead project managers in successful project performance. Hold project managers accountable for delivering successful projects by following company project delivery processes and procedures.
What you bring
strategic
leadership
decision‑making
business acumen
political insight
consulting
  • Ability to interpret operational data to inform business strategy to comply with Area performance metrics.
  • Ability to see market drivers that intersect with innovative solutions to creatively grow our core and key clients.
  • Ability to be decisive in decision-making – comfortable managing risk and uncertainty.
  • Strong leader, able to inspire, motivate, and build cross-functional teams with the ability to influence the decision-making process.
  • Understand the political landscape and impact on client growth and business strategy.
  • Strong business acumen and experience leading projects or programs in Minnesota.
  • Ability to translate consulting experience to achieve BC’s growth objectives.
  • Strategic, critical thinker with a willingness to challenge the status quo.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Founded 1947
Year of establishment
The company was established in 1947, marking its journey from a regional civil engineering firm to a national environmental leader.
52 Offices
Geographic presence
With headquarters in Walnut Creek, California, the firm has expanded to around 52 offices across North America and the Pacific.
$800M Revenue
Annual financial performance
Annual revenues approach $800 million, reflecting strong financial success in a niche sector.
75th Year
Company milestone
In its 75th year, the firm celebrated this achievement with a company-wide base pay increase for employee-owners.
  • Delivers tailored engineering, scientific consulting, and construction on water and environmental projects.
  • Typical projects include water supply, wastewater treatment, habitat restoration, and site remediation for municipalities, government agencies, and private clients.
  • Deep specialization in water resources, stormwater management, environmental remediation, and infrastructure distinguishes the firm from competitors.
  • 100% focused on environmental and water sectors, avoiding unrelated markets despite its size.
Culture + Values
  • Operate with the highest standards of ethical conduct and accountability.
  • Strive to continuously improve and develop new ways to solve challenges.
  • Work together with clients, partners, and each other to deliver the best results.
  • Pursue excellence in everything they do and in all the services they provide.
  • Committed to delivering solutions that protect and improve the environment.
Environment + Sustainability
2050 Net Zero
Target Year
The target year for achieving net zero greenhouse gas emissions.
  • Focus on sustainable water, energy, and infrastructure solutions.
  • Offer services to help clients reduce environmental impact and implement sustainable practices.
  • Committed to reducing carbon footprint through energy efficiency, waste reduction, and sustainable business practices.
Inclusion & Diversity
  • Promotes a workplace that encourages diversity, equity, and inclusion through leadership training and support programs.
  • Supports gender equality with targeted initiatives to increase female representation in leadership roles.
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