Night Concierge - Mayfair, London

Description

• Greet residents and visitors, handling queries and maintenance requests.
• Resolve maintenance issues and emergencies promptly, escalating when needed.
• Conduct regular site walk‑arounds, verify IDs, and monitor CCTV for security.
• Manage and record parcel deliveries and pickups for residents.
• Maintain a presentable concierge area and lobby.
• Perform health‑and‑safety checks, assisting with fire alarm, emergency lighting, and smoke vent testing.
• Provide local area advice and recommendations to enhance resident experience.

Requirements

• Strong customer service or security background; concierge experience is a plus.
• Excellent written and verbal communication skills.
• Positive, can‑do attitude with attention to detail.
• Ability to manage responsibilities responsibly.

Benefits

The position is based in EC1V with a 4‑on‑4‑off schedule from 7 pm to 7 am and offers a competitive annual salary.

Employees enjoy 24 days of annual leave (including bank holidays), a Cycle‑to‑Work Scheme, MediCash, SmartHealth online health services for themselves and immediate family, eye‑care vouchers, Perkbox rewards, company social events, and a pension plan.

• 24 days annual leave including bank holidays.
• Cycle‑to‑Work Scheme.
• MediCash health benefit.
• SmartHealth online health services for employee and immediate family.
• Eye‑care vouchers.
• Perkbox rewards for exclusive offers.
• Company social events.
• Pension plan.

Training + Development

Interview process

Visa Sponsorship

Security clearance