Drainage Engineer (Stoke) at Neighbourly® in Brackley, England, United Kingdom | Kablio

Role

Description

customer liaison

water jetting

cctv survey

excavation

drawing interpretation

brand promotion

Liaise with commercial and domestic customers on site.
Share knowledge and best practice with colleagues.
Advise customers as to solutions and implementing accordingly, this may include:
Make recommendations to the Regional Development Managers to the success of the region.
Use high-pressure water jetters, CCTV camera survey equipment and rods.
Investigate and diagnose issues via site surveys.
Identify potential concerns and making recommendations to customers for additional work.
Performing minor excavations and patch lining
Interpret and work with drainage drawings, operating independently in areas of expertise.
Drive Brand awareness through professional appearance, interactions and technical knowledge.
Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.

Requirements

cscs

hpwj

driving licence

drainage exp

plumbing

crm

CSCS card holder (preferred)
Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).
Customer centric
Excellent verbal and written communication skills
Full clean UK driving license with flexibility to travel.
Organised, goal orientated and willing to learn
2 year’s previous experience of working within the drainage sector.
Ideally 1 years’ experience/knowledge of plumbing principles
Positive, can-do attitude and ability to problem solve
High-pressure water jetting (HPWJ) certification
Able to work on your own and enjoy working outside.
To be able to work as part of an on-call rota providing a 24 hr service.
A DBS check will be part of the on-boarding process
Drainage tanker experience (preferred)

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

a dbs check will be part of the on‑boarding process.

Company

Overview

1981

Year Founded

The company traces its origins to 1981 with the establishment of the Dwyer Group.

$1B+

Annual Revenue

Generated over $1 billion in annual revenue through its global operations.

5,000+

Franchises

Supports over 5,000 franchises across six countries globally.

18 Service Verticals

Operates across 18 distinct service categories, from plumbing to landscaping.

Seamlessly matches local consumers to vetted service experts through its global HQ in Waco, Texas.
Known for rapid response, consistent quality, and local accountability, backed by national infrastructure and digital platforms.
Acquired Greensleeves in 2022, expanding its lawn-care reach with 108 new locations across the UK.
Franchise model spans both residential and commercial sectors, enabling cross-vertical referrals for operators.

Culture + Values

Treating others as we would like to be treated; Listening with intent; Responding in a timely fashion; Speaking calmly and respectfully; Acknowledging everyone is right from their perspective.
Making only agreements we intend to keep; Communicating potential broken agreements early; Seeking system-based correction and proposing solutions; Operating responsibly; Communicating honestly and with purpose; Asking clarifying questions; Never speaking about anyone in a way we wouldn’t to their face.
Continuously striving to maximise internal and external customer loyalty; Making our best effort to understand and appreciate customers’ needs in every situation.
Having Fun In The Process

Environment + Sustainability

9.6 tCO₂e

Carbon Emissions

Baseline total emissions for the Carbon Reduction Plan in 2022/23, including Scope 2 (5.2 tCO₂e) and Scope 3 (4.4 tCO₂e).

9,000 tonnes

Food Redistribution

Surplus food redistributed in 2020 through the Courtauld Commitment 2030 initiative.

40 million meals

Waste Reduction

Meals saved from waste through the surplus food programme, recognized by the Edie Sustainability Leaders Award.

130.9 B Corp Certification Score

Renewed B Corp certification in October 2021, far exceeding the 80-point threshold for certification.

Pledged to become net‑zero by 2030—including Scope 1, 2 and Scope 3 emissions (home‑working and business travel).

Inclusion & Diversity

Committed to equal employment opportunity across age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sexual orientation

Equal Employment Opportunity

The company ensures equal opportunities for all individuals regardless of age, sex, disability, gender reassignment, marriage, civil partnership, race, religion, belief, or sexual orientation.

Working environment based on dignity, trust and respect

Workplace Culture

The company fosters a working environment characterized by dignity, trust, and respect, ensuring freedom from discrimination and supported by the Equality Act 2010 policy.

Zero-tolerance anti-bullying and anti-harassment policy

Workplace Safety

The company enforces a strict policy against bullying and harassment, applicable to all interactions with associates and third parties, with violations leading to disciplinary action.

Code of Ethics prohibits discrimination, harassment, or victimisation

Ethical Standards

The company's Code of Ethics emphasizes the importance of respecting diversity in recruitment and employee dealings while explicitly prohibiting discrimination, harassment, or victimisation.

Articles

Neighbourly on Wikipedia

Case study: digital support by Blue Frontier

Neighbourly overview on Enterprise League

Introducing Neighbourly platform (Parentkind blog)

Role

Description

customer liaison

water jetting

cctv survey

excavation

drawing interpretation

brand promotion

Liaise with commercial and domestic customers on site.
Share knowledge and best practice with colleagues.
Advise customers as to solutions and implementing accordingly, this may include:
Make recommendations to the Regional Development Managers to the success of the region.
Use high-pressure water jetters, CCTV camera survey equipment and rods.
Investigate and diagnose issues via site surveys.
Identify potential concerns and making recommendations to customers for additional work.
Performing minor excavations and patch lining
Interpret and work with drainage drawings, operating independently in areas of expertise.
Drive Brand awareness through professional appearance, interactions and technical knowledge.
Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.

Requirements

cscs

hpwj

driving licence

drainage exp

plumbing

crm

CSCS card holder (preferred)
Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).
Customer centric
Excellent verbal and written communication skills
Full clean UK driving license with flexibility to travel.
Organised, goal orientated and willing to learn
2 year’s previous experience of working within the drainage sector.
Ideally 1 years’ experience/knowledge of plumbing principles
Positive, can-do attitude and ability to problem solve
High-pressure water jetting (HPWJ) certification
Able to work on your own and enjoy working outside.
To be able to work as part of an on-call rota providing a 24 hr service.
A DBS check will be part of the on-boarding process
Drainage tanker experience (preferred)

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

a dbs check will be part of the on‑boarding process.

Company

Overview

1981

Year Founded

The company traces its origins to 1981 with the establishment of the Dwyer Group.

$1B+

Annual Revenue

Generated over $1 billion in annual revenue through its global operations.

5,000+

Franchises

Supports over 5,000 franchises across six countries globally.

18 Service Verticals

Operates across 18 distinct service categories, from plumbing to landscaping.

Seamlessly matches local consumers to vetted service experts through its global HQ in Waco, Texas.
Known for rapid response, consistent quality, and local accountability, backed by national infrastructure and digital platforms.
Acquired Greensleeves in 2022, expanding its lawn-care reach with 108 new locations across the UK.
Franchise model spans both residential and commercial sectors, enabling cross-vertical referrals for operators.

Culture + Values

Treating others as we would like to be treated; Listening with intent; Responding in a timely fashion; Speaking calmly and respectfully; Acknowledging everyone is right from their perspective.
Making only agreements we intend to keep; Communicating potential broken agreements early; Seeking system-based correction and proposing solutions; Operating responsibly; Communicating honestly and with purpose; Asking clarifying questions; Never speaking about anyone in a way we wouldn’t to their face.
Continuously striving to maximise internal and external customer loyalty; Making our best effort to understand and appreciate customers’ needs in every situation.
Having Fun In The Process

Environment + Sustainability

9.6 tCO₂e

Carbon Emissions

Baseline total emissions for the Carbon Reduction Plan in 2022/23, including Scope 2 (5.2 tCO₂e) and Scope 3 (4.4 tCO₂e).

9,000 tonnes

Food Redistribution

Surplus food redistributed in 2020 through the Courtauld Commitment 2030 initiative.

40 million meals

Waste Reduction

Meals saved from waste through the surplus food programme, recognized by the Edie Sustainability Leaders Award.

130.9 B Corp Certification Score

Renewed B Corp certification in October 2021, far exceeding the 80-point threshold for certification.

Pledged to become net‑zero by 2030—including Scope 1, 2 and Scope 3 emissions (home‑working and business travel).

Inclusion & Diversity

Committed to equal employment opportunity across age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sexual orientation

Equal Employment Opportunity

The company ensures equal opportunities for all individuals regardless of age, sex, disability, gender reassignment, marriage, civil partnership, race, religion, belief, or sexual orientation.

Working environment based on dignity, trust and respect

Workplace Culture

The company fosters a working environment characterized by dignity, trust, and respect, ensuring freedom from discrimination and supported by the Equality Act 2010 policy.

Zero-tolerance anti-bullying and anti-harassment policy

Workplace Safety

The company enforces a strict policy against bullying and harassment, applicable to all interactions with associates and third parties, with violations leading to disciplinary action.

Code of Ethics prohibits discrimination, harassment, or victimisation

Ethical Standards

The company's Code of Ethics emphasizes the importance of respecting diversity in recruitment and employee dealings while explicitly prohibiting discrimination, harassment, or victimisation.

Articles

Neighbourly on Wikipedia

Case study: digital support by Blue Frontier

Neighbourly overview on Enterprise League

Introducing Neighbourly platform (Parentkind blog)