Organise and complete support plans to identify risk factors, safeguarding concerns and other interventions that enable customers to live happily and independently within an extra care setting.
Manage schemes, ensuring buildings are managed in line with health and safety requirements, including the completion of compliance checks
Provide a high-quality housing management and support service that supports older and vulnerable customers to feel safe and be supported to live well and independently for as long as possible.
Arrange social events, in collaboration with charitable organisations to create a settled, friendly and vibrant community.
Work in partnership with families, care providers, health professionals and other organisations to promote healthy lifestyles amongst customers
Requirements
empathy
problem solving
communication
safeguarding
driving license
housing management
With empathy at the heart of your approach, you’ll have experience of developing and managing a customer-driven service, with an ability to analyse and solve day to day problems
We’re looking for someone who is a skilled influencer and communicator, and you’ll be passionate about providing a high-quality service
In-depth knowledge of safeguarding policies and procedures, the benefit system and financial inclusion. You’ll have a track record of dealing with housing management issues
You will have a full UK driving license and access to a vehicle
Ideally, you’ll have experience of working with or supporting older and/or vulnerable people, with an understanding of support plans and risk assessments
Benefits
Opportunities to buy and sell annual leave
T’dar our Discount and Reward platform giving you huge savings on everyday brands.
Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
Salary £18,768.41 pro rata (£36,549 FTE)
Be a part of a company that offers tailored support services, going beyond just housing solutions.
Simply Health save money on common health expenses and get access to health and wellbeing support services.
Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
Focus on delivering high-quality, affordable homes across the North East of England.
Specializes in both residential and commercial developments.
Expanding portfolio includes utilities and infrastructure for improved regional living standards.
Innovative approach to property development and management, offering services from repairs to major construction projects.
Undertakes diverse projects, including large-scale residential developments, modernizing existing homes, and enhancing community facilities.
Recognized for dedication to improving the built environment and making a positive impact in neighborhoods.
Culture + Values
Treating each other with respect
Committed to creating social and environmental sustainability
Improving the energy efficiency of our existing homes … to have a positive impact on customers’ wellbeing
Improving our performance and reducing carbon emissions
Achieving transparent ESG reporting using Sustainability Reporting Standard for Social Housing
Environment + Sustainability
26% Carbon Reduction
Carbon Emissions Cut
Achieved a significant reduction in carbon emissions through partnerships and sustainability initiatives.
2035 Net Zero
Direct Emissions Target
Committed to achieving net zero for direct business emissions by 2035.
30M£ Retrofit Loan
Energy Efficiency Funding
Secured a £30 million loan to retrofit 36,000+ homes for improved energy efficiency.
950M kWh Savings
Energy Efficiency Impact
Identified potential energy savings through automated meter readings and audits.
Target net zero for organisation-wide operations by 2050.
Campaign ‘Take Control’ supports government carbon reduction goals.
Signed Yorkshire & Humber Climate Action Pledge, covering resilience, carbon reduction, biodiversity, and just transition.
Delivered first net-zero carbon homes in Middlesbrough with air-source heat pumps, MVHR, PV panels, triple glazing, insulation, and EV charging.
Inclusion & Diversity
2022–23 ESG Report
Published their second ESG report
The company highlighted colleague wellbeing in their second ESG report, showcasing their commitment to social responsibility and sustainability.
12 Indicators
Tracking ESG performance
Performance is tracked across 12 indicators aligned with the Sustainability Reporting Standard for Social Housing, ensuring comprehensive monitoring of social and environmental impact.
Engaged customers in campaigns, emphasizing 'Treating each other with respect'.
Launched apprenticeship opportunities to support gender and skills parity.
Celebrated Volunteers' Week and supported community learning.