Senior IT Manager - Los Angeles
Hudson Pacific Properties
Lead regional IT operations, staff, budgets, and service delivery for business area.
19 days ago ago
$140,000 - $150,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Los Angeles, CA
Office Full-Time
Company Size
300 Employees
Service Specialisms
Acquiring properties
Repositioning properties
Developing properties
Operating properties
Rental services
Leasing services
Capital management
Sector Specialisms
Office
Studio
Role
What you would be doing
performance reporting
service delivery
budget tracking
security compliance
team leadership
technical leadership
- Track and report on IT service performance, client satisfaction, and operational effectiveness to drive continuous improvement.
- Own the lifecycle, service delivery, and client satisfaction for area-specific IT services, such as:
- Act as the senior escalation point for VIP and C-Level executives within the area, ensuring discreet, responsive support.
- Track IT budgets and operational spend, providing reporting and accountability for projects and services within the area.
- Ensure compliance with IT security policies, SOX requirements, and corporate standards across all technologies.
- Mentor and develop IT staff, fostering a culture of continuous improvement, collaboration, and technical excellence.
- Lead IT staff, overseeing daily operations, scheduling, workload distribution, and staff development.
- Partner with Engineering teams on infrastructure initiatives, contributing subject matter expertise and supporting advanced troubleshooting.
- Provide technical leadership for enterprise-wide initiatives, ensuring successful rollout, adoption, and integration.
- Coordinate with central IT leadership on vendor engagement, contracts, and service providers, ensuring local needs are addressed within enterprise agreements.
- Serve as the primary IT leader for the assigned business area, aligning IT initiatives with operational goals, workflows, and client demands.
What you bring
itil v4
microsoft 365
azure ad
intune
8-10 years
bachelor’s
- Proven experience leading IT teams, including staff management, workload prioritization, and performance development.
- Excellent communication, presentation, and relationship-building skills, with experience supporting VIP and C-Level executives.
- ITIL v4 certification desired; Microsoft or CompTIA certifications a plus.
- Ability to work flexible hours, including occasional evenings/weekends, to support critical operations.
- Ability to multi-task and be proactive as well as a self-starter in a collaborative work environment.
- Working knowledge of email security platforms, MDM/MAM policies, and device management configurations.
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field required.
- Solid understanding of enterprise infrastructure components (servers, networks, phone systems) and building management systems.
- Experience tracking and reporting IT budgets and spend, and coordinating with leadership on financial planning.
- Ability to discreetly and tactfully recognize and handle sensitive and confidential information.
- Strong project leadership skills with ability to balance enterprise standards and local business requirements.
- Ability to work varied hours, including early morning, late evening or weekends to provide on-site support (occasionally).
- Familiarity with client-facing IT service models, revenue services, and operational support in technology-driven environments.
- 8–10 years progressive IT experience across service delivery, infrastructure, collaboration platforms, and enterprise applications.
- Strong proficiency with Microsoft 365 suite (Teams, Outlook, Copilot, SharePoint), Azure AD/Hybrid AD, Intune or equivalent MDM/MAM platforms, and Zoom.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
Founded in 2006
Year Established
The company was established with a focus on acquiring, developing, and managing office and tech-focused properties.
2021 Capital Raise
Expansion Funding Year
Significant capital was raised to expand the portfolio and continue innovative property development.
- Focused on innovation, they transform spaces into vibrant, creative work environments tailored to the needs of top companies.
- With a commitment to key markets like Silicon Valley, Los Angeles, and Seattle, the company has built a strong portfolio of prime real estate.
- Known for extensive redevelopment projects that create functional, sustainable, and dynamic office spaces.
- Serves as a partner for emerging tech companies seeking cutting-edge office environments.
- Projects often blend modern architecture with functionality, fostering creativity and collaboration.
- Maintains a reputation for smart investment and forward-thinking strategies in a rapidly changing market.
- Innovative thinking and collaborative teamwork.
- Relentless pursuit of excellence.
- Integrity in all interactions.
- Accountability for actions and results.
- Creating value through long-term thinking.
Net zero by 2030
Carbon Emissions Target
A commitment to achieving net zero carbon emissions by 2030, reflecting a strong focus on reducing environmental impact.
- Sustainable building certifications including LEED and WELL.
- Energy-efficient design and operations.
- Use of renewable energy sources across properties.
- Sustainable tenant engagement and education.
30% Women
Gender Balance in Senior Roles
Representation of women in senior leadership positions reflects the company's commitment to gender diversity.
- Fostering a diverse workforce with a focus on gender balance.
- Commitment to creating an inclusive workplace culture.
- Active recruitment and retention of underrepresented groups.
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