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Facility Manager III
Bgis
Manages all aspects of large facility operations, safety, finance and team leadership.
7d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Toronto, Ontario, Canada
Onsite
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Project Management
Energy Management
Sustainability Consulting
Design and Engineering
Construction Management
Property Development
Real Estate Services
Sector Specialisms
Healthcare
Education
Government and Public Sector
Oil, Gas and Resources
Critical Environments
Utilities and Infrastructure
Retail
Financial Services
Role
What you would be doing
work orders
preventive maintenance
budget management
vendor management
safety compliance
facility inspections
- Conduct site inspections to identify and address potential issues proactively.
- Assume responsibility for the technical aspects of facility operations
- Streamline and manage work order processes to optimize efficiency.
- Maintain clear and proactive communication channels with all stakeholders.
- Work together with these teams to ensure work is completed
- Manages facilities with square footage between 500,000 and one million can be multiple properties
- Identify and nurture leadership potential within the facility management team and provide mentorship and coaching to team members to help them advance in their careers.
- Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
- Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Service Delivery Managers etc
- With Support from the BGIS Strategic Sourcing and Vendor Management Leadership – follow BGIS Vendor Performance and Relationship Management Program protocols
- Work in collaboration with BGIS Health Safety and Environment Teams for support and direction on key programs to emphasize Safety Culture
- Ensure seamless operation of critical technical systems.
- As directed by BGIS Facility Management Office (FMO) - maintain complex preventative and corrective maintenance schedules; to ensure asset integrity and value of all building systems and architectural components.
- Foster open lines of communication with occupants to address their needs and concerns promptly.
- Foster transparency and open dialogue to facilitate effective decision-making.
- In partnership with finance and Regional Directors, responsible for the development of budgets (O&M, Transaction, capital projects and rent), and be able to support and explain approach to the client and the account team.
- Meet annual targets as per contractual performance indicators.
- Participate actively and encourage Team Member Recognition Program to provide recognition to BGIS Team Member for Great Work
- Elevate the overall occupant experience by creating a welcoming and productive environment.
- Liaison with Client and Tenant on day-to-day facility management activities
- Lead and instill a culture of safety and compliance throughout the building / region.
- Implement initiatives to enhance occupant satisfaction, comfort, and well-being.
- Supervise Technical staff on site to ensure all complete is competed to technical standards
- Work in collaboration with the Asset Management Teamto provide input in key Capital Planning Process
- Identify cost-saving opportunities and develop strategies to maximize financial resources.
- Provide guidance to team members on the effective use of technology for financial management and career progression.
- Oversee compliance with all relevant safety regulations and standards.
- Track and report on budget positive or negative trends performance regularly.
- Work in collaboration with BGIS teams in Janitorial, Project Management and Technical Services or any other areas where work is directly performed by BGIS to maximize efficiency and the best customer service in the buildings / portfolios
- Prioritize and orchestrate the resolution of issues identified during inspections.
- Provide timely updates on operational status, projects, and issue resolutions.
- Promote a culture of collaboration and positivity within the facility.
- Establish and maintain relationships with vendors and service providers.
- Ensure proactive escalation processes for addressing facility-related challenges.
- Work with Account Governance Teams to maintain accurate records of work orders and associated costs.
- Leverage technology such as work order system, vendor monitoring tools, BAS and CMMS scheduling tools to deliver effectively service to clients.
- Work with Technical staff to provide expert guidance in the maintenance and repair of facility systems and equipment.
- Manage vendor relationships to optimize service delivery and efficiency.
- Follow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements.
- Monitor work order progress and ensure tasks are completed within established timelines.
- Maintain a constant presence across the facility to oversee operations. Schedule will be determined based on building requirements and criticality
- Monitor and communicate vendor performance and compliance with contractual obligations.
- Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of legislation related to these areas
- Follow and apply all Health and Safety and Emergency Response, aligned with both BGIS and Client expectations to ensure safety of all employees and building occupants.
- Mentor staff in vendor management and the effective use of technology for vendor relationships.
- Collaborate withPeople and Cultureto create career progression plans for staff and encourage their growth within the organization.
- Prioritize and assign work orders based on urgency and impact on facility operations.
- Attend key FMO Monthly Technical Support Sessions to stay help you with technical direction – stay abreast of industry best practices and emerging technologies to enhance facility efficiency.
- Work in collaboration with Central Work Order Management Team to ensure all work is being completed as outlined in the MSA
- Assume financial responsibility for facility operations, including budget management.
What you bring
ifma certified
irem certified
bomi certified
negotiation
people management
analytical
- Strong negotiation skills
- Excellent people management skills
- Strong computer skills
- Five to ten years’ experience in a property/facility management environment
- Self-starter, willing to learn, able to work independently
- Superior communication and facilitation skills required to advise and influence the client
- Ability to multitask and meet strict deadlines under pressure
- Certified Facility Manager through International Facility Management Association (IFMA)
- Strong analytical and problem solving skills
- Strong customer focus
- Knowledge of building standards and requirements
- Strong technical knowledge
- Excellent business management/development skills
- Certified Property Manager through Institute of Real Estate Management
- Excellent at planning and organising
- Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
- Real Property Administrator through Building Owners and Managers Institute (BOMI)
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Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
200M+
Managed Square Feet
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
- Founded with a focus on providing top-tier facility management services across North America.
- Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
- Works with various sectors, including commercial, industrial, and government infrastructure.
- Provides services ranging from facility management to energy optimization and project management.
- Offers a range of solutions, from technical services to space planning and design.
- Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
- Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
- Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
- Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
- Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
- Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
2050
Net Zero Target
Commitment to achieving net zero emissions.
- Reducing energy consumption and carbon emissions across all operations.
- Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
- Developing long-term sustainability roadmaps aligned with global climate change objectives.
- Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
- Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
- Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
- Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.
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