Technical Service Representative

Overview

Provide technical coating support, troubleshooting and sales aid to customers in Vancouver area.

Key Responsibilities

• product trials
• application guidance
• inspection checks
• issue troubleshooting
• report generation
• technical analysis

Tasks

The Technical Service Representative (TSR) provides a differential marketing advantage for AkzoNobel by delivering technical services to all customers within an assigned area. They support the sales team by conducting technical reviews, product trials and providing consultative services to customers, distributors, and prospects. They also provide both technical analysis, process analysis, and recommendations where appropriate. -When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire resolution. When conditions are not resolved to meet specification document accordingly with exception report. -Participates in the selling process by assisting with product trials. -Assist and monitor customers on best coating and painting application practices in accordance with company specifications. -Crawling in and out of confined spaces may be required. -Attends scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process. -Troubleshoot customer application issues. -Balancing: maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces. -Generate and maintain accurate records and applications reports of company products. This includes day to day environmental conditions as well as surface preparation and relevant coating application information. -Working with entire Arms and Hands such as Reaching Handling, Feeling, picking, pinching, lifting

Requirements

• ms office
• coatings
• ampp
• 5+ yrs
• shipyard
• security clearance

What You Bring

This position involves travelling to customer sites mostly within and around the Vancouver area. The ideal Candidate would live in or close to Vancouver. In this commercial role, the job holder will work remotely from a specified territory and are not required to report to a designated AkzoNobel site. Travel within Canada approximately 20 to 30% and travel to the USA occaisionaly is required. -Good computer skills, well versed in Microsoft Office (Word and Excel) and is computer literate enough to navigate user friendly web-based programs. -Knows coating application, techniques, and parameters for Marine and/or industrial Coatings (5+ years preferred) -AMPP, NACE I, Frosio Inspector III or equivalent -Experience working in a Shipyard is preferred -Seeing: The ability to perceive the nature of objects by the eye. -Must be able to pass Security Clearance per the Canadian government’s "Controlled Goods Program Security Assessment". More information can be found on the requirements need to pass this clearance via this website: https://www.tpsgc-pwgsc.gc.ca/pmc-cgp/enregistrement-register/pmcinscrire-cgpregister-eng.html#s10 -Must have inspection or practical experience working with coatings in an industrial facility or setting -English: read, spoken and written -Ascending, Descending and/or Balancing such as ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like -Must be able to travel to the USA if required.

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Benefits

Total Compensation Job Placement -15% Bonus based on personal and corporate performance. -Annual base Salary of $80,000.00 to $95,000.00 -Physical Fitness Reimbursement -Vehicle Allowance of $800/monthly + KM reimbursement -Benefits including Drug, Medical, Life Insurance, Paramedical (including massage) an more. -Pension Plan -Employee Assistance Program -3 weeks’ vacation + 5 personal/Sick days + 2 company determined floater days.

About Akzonobel

-From early paint makers to a global coatings powerhouse, the company has a rich history dating back to 1792. -Projects range from residential walls to yacht hulls, aerospace components, and industrial machinery. -Five core businesses—decorative, automotive & specialty, industrial, marine & yacht, and powder coatings—highlight its diverse reach. -An unusual fact: the company produces expandable microspheres used in adhesives and aerospace composites. -A legacy of bold deals includes the 2008 acquisition of ICI and the establishment of its specialty chemicals arm.

Sector Specialisms

Security Clearance

-must pass controlled goods program security assessment (canadian government).