Agile Delivery Manager

Description

• Contribute to IT Governance Design & Implementation: Play a key role in designing, documenting, and implementing IT processes and control frameworks that uphold governance standards and mitigate risks.
• Emerging Technologies: Monitoring and assessing the governance implications of emerging technologies and recommending appropriate policies and controls.
• Deliver Key IT Projects: Manage and execute a range of IT projects, ensuring they meet objectives, stay within budget and schedule, and deliver the intended value.
• Drive Non-Core Process Automation: Analyze business processes external to ERP and CRM platforms , identifying key opportunities for automation and leading the implementation of solutions to enhance operational efficiency.
• Generate Portfolio Summary Reports: Create and distribute clear summary reports detailing the progress, status, and key performance indicators of ongoing IT work from a portfolio perspective.
• Training: Developing and delivering training and awareness programs on IT governance policies and procedures to employees
• Manage IT Financial Tracking: Handle IT financial administration, including gathering cost data, contributing to budget forecasting, and preparing budget-to-actual reports.
• Guide Workload Prioritization: Assist leadership in prioritizing the IT workload across diverse teams and initiatives, ensuring focus aligns with business value and capacity.
• Process Improvement: Identifying and implementing opportunities for continuous improvement in IT governance processes and practices.
• Lead Azure DevOps Adoption & Optimization (Multi-Team): Own and steer the effective use of Azure DevOps across multiple teams. Facilitate aligned sprint planning, manage backlogs, ensure clear progress tracking, and foster strong collaboration practices within the tool.

Requirements

• Experience guiding or assisting with workload prioritization
• Intermediate level Microsoft Outlook, Word, PowerPoint skills
• Fluency bi-Lingual capabilities in English
• Experience managing cross-functional IT teams
• Preferred ce rtifications: SCRUM Master
• Intermediate level system(s) skills in HRIS Systems
• Experience in a manufacturing environment
• Bachelor's degree in MIS, CIS or related field preferred or equivalent work experience
• 5 ~ 7 years of Direct experience in IT Business Operations required
• Expertise with Azure DevOps in a multi-team environment
• Understanding of IT governance frameworks such as COBIT and ITIL
• Experience contributing significantly to the development of IT governance processes
• Experience creating summary reports on work status
• Experience with Agile methodologies
• 0% ~ 10% travel domestically required
• Intermediate level Microsoft Excel skills
• Proven ability to gather and document user requirements
• Demonstrated experience in project management and sprint planning
• Experience designing or leading IT demand management

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance