Director of Physical Security & Loss Prevention

Description

The Director of Physical Security & Loss Prevention will lead the development and execution of QXO’s enterprise-wide strategy to protect people, property, and assets across all facilities and operations. This role oversees physical security systems, loss prevention programs, and emergency preparedness, while enabling digital transformation and data-driven decision-making. The Director will build scalable, proactive programs that empower field teams, reduce risk, and align with QXO’s culture of safety, compliance, and operational excellence. This leader combines strategic vision with operational execution, driving cross-functional initiatives that enhance resilience, ensure regulatory compliance, and foster a culture of continuous improvement.

• Serve as the primary liaison with federal, state, and local law enforcement and regulatory agencies.
• Develop and enforce physical security design standards for new builds, retrofits, and existing facilities.
• Champion a culture of safety, integrity, and vigilance across all levels of the organization.
• Leverage data to proactively identify risks, reduce shrink, and improve operational outcomes.
• Establish and monitor key performance indicators (KPIs) and OKRs for security and loss prevention effectiveness.
• Ensure compliance with applicable laws, industry standards, and internal policies.
• Develop and maintain dashboards, analytics, and reporting tools to monitor performance and identify trends.
• Lead the administration and optimization of physical security systems (e.g., access control, surveillance, alarm systems) in partnership with IT.
• Oversee emergency preparedness, crisis response, and business continuity planning.
• Stay current on emerging technologies and best practices in physical security and loss prevention.
• Collaborate with Learning & Development to deliver training programs that promote security awareness and compliance.
• Partner with Operations, Real Estate, Facilities, Cybersecurity, Legal, and HR to integrate security into facility design, daily operations, and strategic initiatives.
• Develop and implement a global Physical Security and Loss Prevention strategy aligned with QXO’s business objectives and regulatory requirements.
• Manage vendor relationships and contracts for security services and technologies.
• Lead enterprise-wide risk assessments and mitigation planning.

Requirements

**This role can be based out of CT, VA, GA, TX, AZ, WA**

• Physical Security Professional (PSP) – ASIS International
• Deep knowledge of physical security systems, risk management, and regulatory compliance.
• Experience with crisis management, investigations, and business continuity planning.
• Strong leadership, communication, and stakeholder engagement skills.
• Experience implementing third-party security technologies and collaborating with IT teams.
• Proven success in managing enterprise-level security programs and loss prevention strategies.
• Professional certifications such as:
• Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or related field.
• Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners
• Certified Protection Professional (CPP) – ASIS International
• 10+ years of progressive leadership experience in physical security and loss prevention, preferably in manufacturing, logistics, retail, or technology sectors.
• Loss Prevention Certified (LPC) – Loss Prevention Foundation
• Proficiency in security systems (e.g., Genetec, Lenel, Avigilon) and analytics platforms (e.g., Power BI, Tableau).
• Familiarity with ISO 31000, ISC standards, and other global security frameworks.

Benefits

• Legal assistance and identity protection
• Paid training and certifications
• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Pet insurance
• Employee assistance program (EAP)

Training + Development

Interview process

Visa Sponsorship

Security clearance