Executive IT Support Engineer

Overview

Provides on-site & remote IT support to C-level execs, handling AV, devices, and secure comms.

Key Responsibilities

• device optimization
• av troubleshoot
• conference setup
• data security
• room setup
• calendar integration

Tasks

-Proactively monitor and optimize device performance and user experience. -Serve as the primary IT support to provide personalized service for CRH’s Group Leadership Team (GLT) at our New York City Office as well as all North American based GLT and CRH Board meetings and events. -Travel to domestic and international locations to set up and troubleshoot executive workstations, web conferencing systems, and network connectivity. -Troubleshooting and configuring AV hardware and software for live events -Ensure data security and privacy compliance, especially during travel and remote sessions. -Provide support for visiting personnel at our New York City Office. -Coordinate with internal IT teams to escalate and resolve complex issues quickly, efficiently, and privately. -Provide on-site support during high-profile meetings, investor presentations, and events. -Executive Board & Conference room setups (projectors, TVs, microphones, speakers, audio control boards, etc.) -Maintain and update documentation for executive systems, preferences, and support history. -Support executives with calendar integrations, email configurations, and secure file access across devices.

Requirements

• windows
• microsoft 365
• zoom
• itil
• mdm
• av systems

What You Bring

The Executive IT Support Engineer provides dedicated, on-site and remote technical support to C-level executives and senior leadership. The role will be based out of our New York City office. This role demands exceptional troubleshooting skills, discretion, and the ability to deliver white-glove service in a fast-paced, high-stakes environment. With minimal supervision, this role ensures seamless technology experiences for executives during corporate events, meetings, presentations, and day-to-day operations, with a strong emphasis on AV systems, device management, and secure communications. -Experience with AV equipment a plus, including: -Strong knowledge of Windows, macOS, iOS, Android, and enterprise tools; Microsoft 365, Zoom, Teams, and VPNs. -Certifications such as ITIL, CompTIA A+/Network+, MCP, or AVIXA CTS are a plus. -Excellent communication and interpersonal skills with a customer-first mindset. -Technically agile—able to troubleshoot across platforms and environments. -Highly organized and proactive in anticipating executive needs. -Safely lift 5-30 pounds regularly, up to 50 pounds occasionally. -Bachelor’s degree in Information Technology, Computer Science, or related field. -Normal office working conditions in addition to occasion industrial plant sites and quarries, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses. -Calm under pressure, especially during live events or travel disruptions. -Travel overnight as needed. -Available for on-call work or weekend work as needed. -Ability to travel around 50% of the time, including international trips. -5–8 years of experience in executive-level IT support, preferably in a fast-paced corporate environment. -Experience with mobile device management (MDM) and endpoint security. -Pass background check, alcohol, and drug testing. -Discreet and trustworthy with access to sensitive executive data. -Video conferencing systems like Zoom and Teams Rooms and Clients

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Benefits

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. -Group retirement savings program -Health and wellness programs -$115,000 - $140,000 annual salary -Highly competitive base pay -Comprehensive medical, dental and disability benefits programs

About Crh

-Specializes in aggregates, asphalt, cement, concrete, and other construction materials. -CRH’s history includes significant acquisitions that expanded its global presence and reach. -Key projects span residential, commercial, and infrastructural developments, contributing to landmark buildings worldwide. -Known for its leadership in infrastructure, CRH provides essential products for roads, bridges, and urban developments. -The company’s diverse product range supports the construction of both public and private sector projects.

Sector Specialisms

Security Clearance

-pass background check, alcohol, and drug testing.