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Technology Support Specialist
Power Home Remodeling
Providing technology support and troubleshooting for internal employees' tech-related inquiries, and configuring and testing various technology systems.
24d ago
Junior (1-3 years)
Full Time
Newark, DE
Office Full-Time
Company Size
4,000 Employees
Service Specialisms
Construction services
Design
General Contractor
Home Remodeling
Project Management
Engineering
Sector Specialisms
Residential
Role
What you would be doing
configures & tests
troubleshooting
feature requests
technical support
- Configures and tests mobile technology kits, contact center technology systems, and office technology systems
- Diagnoses problems and implements solutions to complete tasks
- Documents new feature requests and suggestions from division managers
- Provides internal technological and trouble-shooting support for employees’ technology-related inquiries
What you bring
bachelor’s degree
apple os
high school
travel
physical tasks
1-2 years exp
- Bachelor’s degree in Computer Science or related technical training preferable.
- Must be able to physically move equipment and set up in various offices.
- Familiarity with Apple operating systems required.
- High school diploma or equivalent required.
- Must be able to sit at a desk and speak on the phone for eight hours per day.
- Must be able to install computer cable requiring reaching and bending.
- Must be able to travel to all territories, including both flying and driving as required.
- At least 1-2 years’ experience in related field.
- The Associate Technology Support Samurai works in an office environment. Travel is required to support regional offices.
- Free health screenings & rewards for participation in wellness programs
- An employee-relief fund
- Paid parental leave
- Personal development - We provide books, courses and opportunity to attend leadership conferences
- Full medical, dental, life, and disability insurance plans that can be tailored to you and your family’s specific needs
- Artfully designed office spaces & relocation opportunities
- Ample paid vacation and holidays
- Subsidized child care and fertility benefits
- Year-round events and activities, including an all expenses-paid music festival in Cancun, Mexico for you and a significant other
- Year-round volunteer opportunities
- A comprehensive 401(k) retirement savings program, matched by Power
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- company conducts background checks on candidates
Company
Overview
Founded 1992
Year Established
The company was established with a focus on quality craftsmanship and customer satisfaction.
1M+ Projects
Total Completed Projects
The company has delivered over a million home improvement projects nationwide.
- Specializes in full-scale remodeling, including windows, roofing, siding, and doors, helping homeowners transform their living spaces.
- Known for its innovative approach and high-quality products, it has grown to become one of the largest residential contractors in the U.S.
- Delivers custom solutions designed to enhance curb appeal, energy efficiency, and home value.
- Integrity
- Innovation
- Customer Satisfaction
- Excellence
- Collaboration
- Continuous Growth
2050
Net Zero Emissions Target
Aim to achieve net zero carbon emissions by this year.
- Investment in energy-efficient solutions for homes
- Focus on sustainable remodeling practices and materials
- Partnerships with eco-conscious suppliers
- Prioritize reducing the environmental impact of operations
- Gender-neutral job titles
- Commitment to promoting a diverse and inclusive workplace
- Regular training and development programs on diversity
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