Fire Service Inspection Coordinator

Company logo
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Coordinates fire alarm, suppression, and sprinkler projects, handling admin, ordering, and customer liaison.
15 days ago ago
$24 - $34
Junior (1-3 years)
Full Time
Salem, VA
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
project tracking
equipment delivery
procurement
rfi management
billing
dispute resolution
  • Attend work in progress meetings.
  • Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM
  • Handling customer/ contract disputes as needed.
  • Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team.
  • Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI
  • Procurement and verification of project schedules
  • Coordinate delivery of equipment to the job site
  • Tracking of project RFI’s, change orders and other pertinent documentation.
  • Contact customers when identified as necessary as part of DMS or for very simple reasons.
  • Order equipment, ensure that customer receives material when needed.
  • Coordinate delivery of close-out documents
  • Monitor status of small projects (fire alarm, suppression, sprinkler)
  • Report to department managers project status.
  • Coordinate with TIS supervisor and/or construction manager customer’s labor requirements.
  • Communicate with customers and sale reps as to when material and/or labor is required.
  • Assist with Accounts Receivable (AR)
  • Ensure that required engineering is performed to meet customer expectations.
  • Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc.
  • Coordination/ Follow Ups with Sales Team regarding project bookings; releasing of jobs from COE/ Credit holds etc.
  • Creation of purchase orders for subcontractors
  • Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters
What you bring
3-5 years
ace
oasys
excel
associate degree
customer service
  • 3 to 5 years of related experience
  • Knowledge of ACE, OASys, Job Cost Systems
  • Electrical/ Construction industry experience is helpful
  • Valid driver's license with a good driving record
  • Associates Degree preferred
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Windows, Word, EXCEL, Power Point
  • Punctual and Accountable
  • Experience in a high-volume, customer service–oriented position
  • Ability to multi-task and prioritize among assignments with a strong adherence to deadlines.
  • High School diploma or equivalent
  • Must be organized, detail oriented and self-motivating.
  • Experience dealing with customers
  • Must Pass a pre-employment background check and drug screen
Benefits
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Wellness Program
  • 401(k) savings plan with company match
  • Life Insurance
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Global Advancement Opportunities
  • Competitive Starting Pay
  • Comprehensive Benefits
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Paid Training
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • must pass a pre‑employment background check and drug screen.
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
  • Pioneered the electric thermostat, launching the building controls industry.
  • Evolved into a global leader in smart building systems through over a century of innovation.
  • Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
  • Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
  • Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
  • N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
  • Includes diversity targets in senior leaders’ performance metrics tied to compensation.
  • Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
  • Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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Fire Service Inspection Coordinator at Johnson Controls in Salem, VA