Gas Repair Engineer - Twickenham at Homeserve Uk in England, United Kingdom | From GBP51,400 | Kablio

Gas Repair Engineer - Twickenham at Homeserve Uk in England, United Kingdom | From GBP51,400 | Kablio

Role

Description

team meetings

monthly reviews

best practices

Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager

Requirements

customer service

problem solving

ccn1

cenwat1

driving licence

ppe

Excellent customer service
Keen eye for detail and problem-solving skills
CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
Full UK Driving Licence with no more than 6 penalty points
Use of company tools, uniform and PPE

Benefits

Learning and development opportunities
Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer
Additional paid overtime
Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
Fantastic pension scheme including Income Protection Cover
Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
Employee assistance programme looking out for you and your family
33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
Company van with fuel card
Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
Free HomeServe Cover 8 policy
Seasonal hours (shorter hours in the summer with the same pay)
Salary - £51,400. Plus a £3000 guaranteed bonus in your first year

Training + Development

Information not given or found

Interview process

complete an open‑book gas theory paper (resources allowed)
if successful, invited to an in‑person interview

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

850,000 annually

Jobs Handled

The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.

2023

Acquisition Year

The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.

Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
It expanded across Europe, North America and Japan.
Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.

Culture + Values

Dare to care
Do the right thing
Own it
Always improve
Win together, trust each other
CustomerFirst

Environment + Sustainability

42% reduction

Scope 1 & 2 Emissions Target

The target is set for FY2030, with a baseline of FY2020.

29,000 tonnes CO₂e

Global Emissions (2023)

This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.

38% reduction

Scope 1 & 2 Targets (2031)

The target is set with a base year of 2022.

11.1% reduction

Scope 3 Emissions Target

This target is set for FY2031, building on the base year of FY2022.

Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
Fleet transition to electric vehicles underway
Commitment for all offices to procure renewable electricity by 2030
Group Environment Policy approved by Board in FY2021

Inclusion & Diversity

96% Fair Treatment

Employee Feedback

96% of employees feel they are treated fairly regardless of race and gender.

94% Welcoming Environment

Employee Perception

94% of employees feel they are made to feel welcome at work.

34% UK Workforce

Employee Demographics

34% of the global workforce is based in the UK, supported by inclusive networks.

Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
UK gender pay report available (site reference)

Articles

Careers at HomeServe