Account Compliance Administrator

Description

• Timely entry of new leads into the BELFOR Compliance System (BCS)
• Ensure compliance by becoming familiar with the requirements for different accounts
• Review BCS job files to ensure they are in compliance and their progress is up to date
• Work with Estimators and others in the field to upload required documents/ photos into TPA portals
• Work with home office to ensure all employees are correctly credentialed before working on a job and assist with yearly recredentialing
• Track Key Performance Indicators (KPIs) to ensure office is high performing
• Gather billing documents and follow up on collections
• Maintain current list of zip codes to ensure correct service coverage
• ensure paperwork and contracts are signed by the appropriate people and submitted to the Corporate Office
• Ensure all incoming and outgoing communication is representative of BELFOR practices, processes and standards

Requirements

• Strong written and verbal communication skills
• Ability to multitask in a fast-paced office environment
• Microsoft Office knowledge (strong emphasis in Word & Excel)
• 2+ years general office administration experience
• Construction, restoration or insurance industry experience preferred
• Ability to work under time constraints to meet specific objectives
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.
• Attention to detail and keen sense of safeguarding other people’s property and information
• Comprehensive understanding of customer service principles and practices
• English language literacy & fluency
• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
• Strong math and data entry skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance