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Assisting in maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance, and ensuring make-ready units meet property standards before new residents move in.
24d ago
Junior (1-3 years)
Full Time
Tuscaloosa, AL
Field
Company Size
8,500 Employees
Service Specialisms
Operations
Due Diligence
Training
Marketing
Financial Planning and Analysis
Human Resources
Advanced Data Analytics
Market Research
Sector Specialisms
Multifamily
Single-family
Affordable Housing
Build-to-Rent
Active Adult
Student Housing
Role
What you would be doing
Ensure all repairs and replacements necessary for community common areas and make-ready units
Ensure make-ready units meet property standards before new residents move in, which may include repairing or replacing fixtures, painting, installing new appliances, and checking plumbing and electrical systems
Utilize property resources, equipment, and supplies economically
Assist in the daily clean-up of the exterior of the community, including grounds, buildings, breezeways, and all common areas
Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
Assist with the scheduling and performance of all maintenance/repair-related turn events
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another
Enforce policies of the community that the immediate supervisor delegates
Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs
Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
Participate in unit inspections as requested
Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., move self in different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, work in an overhead position and/or reaching, adjust or move objects of 100+ lbs. in all directions, lifting and placing objects of 100+ lbs., communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, operate machinery and power tools, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals, and able to work overtime, weekends, night hours (on-call property emergencies).
Responsible for understanding and following Asset key policy
Manage excellent customer service and monitor service request turnaround and responsiveness
Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
Ensure consistency in dealing with residents on all matters
Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
Assist the Maintenance Supervisor with monitoring the inventory of equipment and supplies as requested.
Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit(s)
Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
What you bring
Must have reliable transportation due to the emergency on-call requirement.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Ability to understand and perform all on-site software functions; basic computer skills required.
High School Diploma or Equivalent
Regular/daily onsite attendance is required
Benefits
Community Maintenance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
potential background checks for criminal and credit history
The company was established during the savings-and-loan crisis to revitalize struggling properties.
285k units
Manages 285,000 units
Through strategic acquisitions, the company now manages over 285,000 residential units across various sectors.
$55B valuation
Manage $55 billion in assets
The company currently oversees properties valued at $55 billion, reflecting its extensive management capabilities.
40+ states
Operates in 40+ states
The company has a nationwide footprint with operations spanning over 40 states and 9 regional offices.
It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors.
Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers.
It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest.
In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.
Culture + Values
Believing in putting people first, always, includes caring for residents, supporting teams, and investing in communities.
Committed to excellence and accountability in all efforts.
Promotes a culture of respect, collaboration, and trust, fostering open communication and inclusivity.
Encourages innovation, continuous improvement, and adaptability to meet evolving stakeholder needs.
Invests in people by providing opportunities for professional development and career growth.
Environment + Sustainability
By 2030
Net Zero Carbon Footprint Target
The company aims to achieve Net Zero carbon emissions by 2030, demonstrating a strong commitment to climate action.
Committed to reducing energy consumption, waste, and carbon emissions in operations.
Focus on minimizing the environmental impact of managed properties.
Implement energy-efficient systems and promote eco-friendly practices in communities.
Regularly monitor and report on environmental impact to drive continuous improvement.
Inclusion & Diversity
Fosters a culture of inclusion where every team member feels valued and supported.
The leadership team is committed to promoting diversity across all levels of the organization.
Offers employee resource groups that support and advocate for diverse communities within the company.
Continuously reviews recruitment and development processes to ensure diversity and inclusion are embedded in business practices.
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