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Water Operator
American Water
Provides water and wastewater services to residential, commercial, and industrial customers.
Operate and maintain water and wastewater facilities, with a focus on chemical feed processes, sewer lift station operation, and production facilities.
22d ago
$3,690 - $3,690
Entry-level
Full Time
Woodridge, IL
Onsite
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
client interaction
process optimisation
field testing
data collection
asset recordkeeping
equipment maintenance
Periodic customer communications.
Make process adjustments based on process data and operational skillsets.
Perform a variety of water/wastewater field tests (e.g., Cl2 and Fluoride screening, MLSS,etc.)
Comply with all requirements to provide high quality water and proper wastewatertreatment as established by the company and governmental regulatory and environmentalagencies.
This position will also have on-call duties.
Responsible for proper sample collection and related laboratory or field tests.
Adjust chemical feed systems and change chemical containers as needed.
Maintain process and facility equipment.
Follow all safety rules and operation procedures as established by the Company.
Flush system hydrants.
Collect treatment and equipment data (flow data, run times, etc.) Collect compliance samples (water and/or wastewater)
General housekeeping of facilities and grounds
Responsible for the safe operation of water and wastewater facilities.
Maintain asset recordkeeping via MapCall Well operation and maintenance.
Perform leak investigations and coordinate and/or communicate needed repairs with excavation crews.
What you bring
iepa class b
mechanical aptitude
problem solving
water distribution
scada systems
microsoft office
Consideration for this position shall be given to candidates already attaining a valid IEPA Class A, B,C, or D drinking water operator certification, those with IEPA operator in training status, or those with a reciprocal state- issued drinking water operator certificate that are able to achieve IEPA Class A, B,C, or D drinking water operator reciprocity certification.
Must be reliable, responsible, organized, resourceful, and able to think and act promptly,all while most often working alone.
The ability to learn and use computer programs such as Outlook, Microsoft Office, Waterly(Production Department’s data entry systems), Teams, and MapCall.
Must be available for work after business hours and during emergencies. Physical capability to perform heavy manual labor in all types of weather.
The successful candidate will know the many aspects of water distribution, chemical feed processes, sewer lift station operation, and ultimately share operating responsibilities of water and wastewater Production facilities in Chicago-Metro’s Southern region (including Hollis, Valley Marina, West Suburban, Central States, Nettle Creek, and Ridgecrest) .
Expected to cross-train for awareness in other south service areas (e.g., WestSuburban/Santa Fe, Valley Marina, Hollis, Central States, Nettle Creek, and Ridgecrest) tomeet SOP (South-Ops) On-Call qualification.
If the successful candidate is an IEPA Drinking Water Operator in Training or an IEPA Class D or C Drinking Water Operator, but does not yet have an IEPA Class B Drinking Water Operator certification, they will be asked to agree in writing that he / she will work toward attaining the Class B Drinking Water Operator Certificate and take the Class B exam as soon as they are deemed eligible to do so (as determined by the IEPA).
Mechanical aptitude to service, maintain, and make minor repairs to a wide variety ofmachinery and equipment.
Possession of a valid Illinois driver’s license at the class level required to operate fleet equipment associated with the job, as well as a safe driving record with ability to pass motor vehicle background check
Ability to cooperate/collaborate with other operators and laboratory personnel. Good written and verbal skills.
If the successful candidate has a reciprocal state-issued drinking water operator license,but does not yet have an IEPA Class B Drinking Water Operator certification, they will beasked to agree in writing that he / she will work toward attaining the Class B DrinkingWater Operator Certificate and apply for IEPA reciprocity as soon as they are deemedeligible to do so (as determined by the IEPA).
Familiarity with SCADA computer systems for utilities.
Mathematical aptitude to effectively perform calculations associated with the position.
Strong problem solving and prioritizing skills.
The possession of a Class B IEPA Drinking Water Operator Certification is required for this position. Consideration for this position shall be given to bidders already attaining a valid IEPA Class A, B, C, or D drinking water operator certification, those with IEPA operator in training status, or those with a reciprocal state- issued drinking water operator certificate that are able to achieve IEPA Class A, B, C, or D drinking water operator reciprocity certification.
Qualified candidates must possess a high school diploma or equivalent.
Benefits
7:00am to 3:30pm and will have a workweek of either Sunday through Thursday or Tuesday through Saturday (dependent on management discretion and determined by need).
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.
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