Leasing Associate

Description

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. Associates handle lease signings and act as landlords on behalf of property owners.

• Respond to phone and online inquiries and schedule virtual, self‑guided, and in‑person tours.
• Greet and qualify prospects using Lead Management Software, assist with applications and deposits while complying with Fair Housing rules.
• Maintain updated availability reports, process applications with credit checks and rental‑history verification, and submit for approval.
• Obtain Community Manager approval and follow up with applicants on their status.
• Show apartments, close sales, prepare move‑ins, collect signatures, and provide community orientation.
• Manage the property’s social‑media presence to increase visibility and engagement.
• Resolve resident complaints, questions, and requests promptly to enhance satisfaction and retention.
• Conduct all sale‑closing activities: set appointments, generate leads, conduct tours, maintain show rooms, and follow up.
• Apply marketing strategies within budget limits, including competitive rates, referrals, promotions, and outreach.
• Plan and host resident events, attend after‑hours functions, and act as host when needed to boost retention.
• Prepare timely paperwork for leases, move‑ins, check‑outs, and peak periods.
• Attend weekly and daily goal‑setting meetings.
• Collaborate with maintenance to ensure prompt resident service request completion.
• Provide weekly pay for onsite associates.
• Provide ancillary insurance such as critical illness, hospital indemnity, and accident coverage.
• Support professional development, career growth, and role‑based learning plans.
• Promote Diversity, Equity, Inclusion and Belonging with Employee Resource Groups.

Requirements

Candidates should have an associate’s degree or equivalent, or six months to one year of related experience, along with proficiency in Microsoft Office and property‑management software. A valid driver’s license is required. Physical requirements include extended periods of sitting, occasional stair climbing, and the ability to lift up to 20 lb; the work environment is primarily office‑based with occasional outdoor exposure.

Benefits

At RPM, we’re in the business of extraordinary. We prioritize a people‑first approach, offering top industry pay, comprehensive benefits, and clear paths for upward mobility through career training and education. Join us to begin an extraordinary journey.

RPM Living provides weekly pay for onsite associates, comprehensive healthcare, employer‑paid mental‑health programs, ancillary insurance, a 401(k) match, and numerous discounted perks. The company supports professional development, DEIB initiatives, employee resource groups, paid time off, floating holidays, and volunteer days.

• Offer comprehensive healthcare coverage for full‑time employees.
• Include employer‑paid employee assistance, mental‑health, and wellness programs.
• Match 401(k) contributions robustly.
• Offer paid time off, floating holidays, and volunteer days.
• Provide discounted perks like Costco membership, movie tickets, health & wellness, and travel discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance