Community Assistant

Description

• Respond to after-hour emergency issues as needed.
• Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
• Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Seek feedback from residents and communicate them with the team.
• Complete administrative and Front Desk tasks and duties.

Requirements

• Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
• Ability to have a positive and innovative approach to problem-solving.
• Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Possess strong administrative, organization, and communication skills.
• Be a self-motivated individual and excel at working in a team environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance