General Manager

Description

• Works with frontline staff and home office administration to ensure proper operating processes are followed and completed in a timely manner.
• Takes direction from, collaborates with, and executes to specifications all events and activations organized by the LC Events team to guarantee success on site and ensure collective buy-in of all site team members.
• Oversees all aspects of restaurant operations, including food and beverage service, guest relations, and administrative functions. Develop and implement policies and procedures to optimize efficiency and customer satisfaction.
• Provides support to team on day-to-day business functions with a focus around operational effectiveness of assigned location (budgeting, forecasting, sales, profit/loss); Monitors financial performance and implements strategies to achieve sales targets.
• Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.
• Ensures operations adhere to required regulations of all State Liquor laws.
• In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.
• Maintains high standards of food quality, presentation, and safety. Conducts regular inspections and audits to ensure compliance with health regulations and Green and Clean company standards.
• Acts as a key point of contact for leading and assisting with recruiting, hiring, onboarding and training staff in accordance with company best practices.
• Works in partnership with the Home team to ensure resident satisfaction and engagement.

Requirements

• Bachelor's degree in Business Management or similar area of focus preferred
• Displays proficiency in all operating systems, Restaurant 365, Kickfin, Cash Handling, Onboarding platforms, Upserve, 3rd Party Delivery Apps, Audio/Video, Lighting Controls.
• ServSafe certification from a nationally recognized organization required
• Must have strong organizational skills and the ability to multitask and meet deadlines in a dynamic environment
• Must have at least three (3) years of experience in a leadership role in the restaurant, bartending or hospitality industry.
• TABC Certification where applicable

Benefits

• Career Growth Opportunities
• Generous parental and family leave
• Full Suite of Health Benefits
• Strong Company Culture
• Competitive PTO policy
• Retirement Plan with Company Match

Training + Development

Interview process

Visa Sponsorship

Security clearance