Element Materials Technology
Global provider of testing, inspection and certification services for materials and products across diverse industries.
3 hours ago
$150,000 - $190,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Santa Rosa, California, United States
Onsite
Company Size
9,000 Employees
Service Specialisms
Sector Specialisms
Description
safety management
operational planning
strategy execution
customer alignment
continuous improvement
cross‑functional collaboration
The Operations Manager will prioritize safety for colleagues and customers, embed safety into all processes, and develop operational plans to increase productivity, revenue, EBITDA, capacity, and customer satisfaction at the Santa Rosa facility. They will lead strategy execution, define processes, metrics, and KPIs, and partner with customers to align operational delivery with feedback. Fostering a culture of continuous improvement, the manager will collaborate with support functions such as Quality, Sales, Safety, Security, Finance, Human Resources, and Business Excellence, while aligning strategies with long‑term growth goals and market conditions.
- Prioritize safety and embed it into all processes and designs.
- Develop and execute operational plans to boost productivity, revenue, EBITDA, capacity, and customer satisfaction.
- Lead site strategy execution, defining processes, metrics, and KPIs for growth.
- Partner with customers to align operational delivery with their feedback.
- Foster continuous improvement, colleague engagement, and sustainable results.
- Collaborate with support functions including Quality, Sales, Safety, Security, Finance, HR, and Business Excellence.
- Align strategies with long‑term business growth and market conditions.
Requirements
cgmp ops
organic chemistry
critical thinking
customer engagement
cross‑functional
multitasking
Ideal candidates have 5–10 years of cGMP chemical operations management experience, preferably within pharmaceutical or CDMO environments, and possess strong knowledge of organic chemistry and manufacturing raw materials. They must demonstrate a proven ability to operationalize new service‑driven value streams, strong critical‑thinking and problem‑solving skills, and a track record of effective customer engagement and influencing cross‑functional teams. Excellent communication, multitasking in an intense deadline‑driven environment, and on‑site presence in Santa Rosa are required.
- 5–10 years of cGMP chemical operations management experience in pharma or CDMO.
- Strong knowledge of organic chemistry and manufacturing raw materials.
- Proven ability to operationalize new service‑driven value streams.
- Strong critical‑thinking and financial problem‑solving skills.
- Demonstrated success in customer engagement and service enhancement.
- Ability to lead through influence and align dynamic teams.
- Effective cross‑functional collaboration with Sales, Marketing, Legal, HR, and Finance.
- Exceptional multitasking in an intense, deadline‑driven environment.
- Excellent communication with internal and external stakeholders.
- On‑site presence required in Santa Rosa, CA.
Benefits
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
In 2010
Year Founded
Company was born as a spin-out from Stork’s materials testing unit.
200+ Labs
Global Network
Maintains a network of over 200 laboratories across 30 countries.
£1B Revenue
Annual Turnover
Generates nearly £1 billion in revenue annually.
In 2017
Significant Acquisition
Made a bold acquisition of Exova, significantly expanding its operations.
- Ensures safety where failure isn’t an option.
- Typical projects include certifying aerospace components, testing building materials, validating energy systems, and life sciences products.
- Serves sectors such as aerospace, construction, defense, energy, life sciences, transportation, and telecommunications.
- Uniquely offers both destructive and non-destructive testing, certification schemes, calibrations, and failure analysis services.
Culture + Values
- Integrity: We do what is right. Our foundations are built on trust and accountability. We take pride in our work, and we keep our promises. We’re committed to deliver every time for our customers, and for each other.
- Care: We care about the impact we have. Creating a safer world starts with us, caring about each other and our customers. Our culture is inclusive, and everyone is welcome. We work together to create a stronger business, making a positive difference to the world around us.
- Progress: We strive to create a more positive future. We stay curious to evolve and improve every day. We grow and learn by constantly thinking about our impact and how we can do better for each other, society and the planet.
Environment + Sustainability
By 2026
Science-Based Targets
Committed to reducing absolute emissions in line with the 1.5 °C pathway.
By 2030
Net Zero Emissions
Aiming to achieve net zero in direct operations.
By 2035
Global Net Zero
Targeting net zero emissions across the entire global business.
9.1 ESG Rating
Sustainalytics Score
Top score in the Testing, Inspection & Certification sector; classified as negligible risk and top 1% globally.
- Trialling electric vehicles and installing solar panels at select laboratory sites (e.g., United Arab Emirates).
Inclusion & Diversity
30% Female Representation
Leadership Diversity
Female representation in the global leadership team is targeted to reach 30%.
25% Minority Representation
Leadership Diversity
Ethnic minority representation in UK/North America leadership team is targeted to reach 25%.
Top ESG Ranking
Sustainability Performance
The company has reported a top ESG ranking, highlighting progress on diversity metrics within its Positive Impact Plan.
12hrs Volunteer Leave
Employee Benefits
Each colleague is offered 12 hours of annual volunteer leave to support community initiatives.
- Launched colleague resource networks covering racial equality, disability, LGBT+ and Women in Business.
- Provided targeted unconscious‑bias training for leaders.