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Greystar

Resident Services Coordinator - Park Newport

Company logo
Greystar
A fully integrated global real estate firm developing, investing in and managing rental housing, logistics and life‑science assets.
Coordinate resident services, handle inquiries, events, maintenance, and community engagement.
10d ago
$20 - $21
Junior (1-3 years)
Full Time
Newport Beach, CA
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
work orders
maintenance reporting
resident coordination
rental management
property inspection
incident reporting
  • Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
  • Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
  • Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
  • Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
  • Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
What you bring
flexible schedule
on‑call
travel
physical stamina
heavy lifting
all‑weather
  • Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
  • Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
  • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
  • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Benefits
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Charitable giving program and benefits.
  • Employee Assistance Program.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Training + Development
Information not given or found
Company
Overview
$78B+
Assets Under Management
The company drives bold global expansion through its substantial financial scale, with assets spanning multiple regions and property types.
€1.4B
European Investment
Significant investment in European apartment markets, showcasing the company's commitment to international growth and housing solutions.
$35B+
Development Pipeline
A robust pipeline of development projects highlights the company's aggressive growth strategy and future market presence.
100+
New Developments
The rollout of a 'family of brands' across U.S. developments reflects a tailored approach to serving diverse customer needs.
  • Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse.
  • Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
  • Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
  • Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction.
  • Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator.
  • With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.
Culture + Values
  • Integrity
  • Respect
  • Professionalism
  • Accountability
  • Service
  • Teamwork
Environment + Sustainability
5% reduction target
Long-term sustainability goals
Sets a target for reducing energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
26,000 t CO₂
Carbon savings through modular construction
Modular construction at Greenford Quay saved the equivalent of 26,000 tons of CO₂, which is equivalent to 160,287 trees or removing 7,030 vehicles for a year.
Multiple five-star ratings
GRESB sustainability performance
Achieved multiple five-star GRESB ratings in 2019, with seven of eight investment vehicles ranked in the top 10 peers.
15,000 associates
Engagement in sustainability initiatives
'Sustainable September' campaign engaged over 15,000 associates in 2023.
  • Tracks 100% of landlord-controlled energy, GHG emissions, water, and waste data for owned assets
  • Partners with HD Supply and Arbor Day Foundation for tree planting initiatives
  • Greystar Green Awards program tracks 107 variables across energy efficiency, water consumption, waste reduction, indoor environmental quality, education, and required practices
Inclusion & Diversity
October 2020
CEO Action Pledge
Signed the CEO Action Pledge in 2020 to advance diversity and inclusion.
200+
Veterans Group Members
Veterans group has over 200 members dedicated to fostering inclusion and belonging.
  • Core values include Equality alongside diversity, inclusion and belonging
  • DEI effort is company‑wide and team‑member–driven, not siloed in a division
  • Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations
  • Regional DEI resource groups open to all team members, with local action plans
  • Business/functional DEI leadership groups set strategic goals (e.g., increase engagement of women and minority‑owned contractors)
  • Women’s Inclusion Network offers mentorship (‘Thrive Mentorship’) and peer networking (‘Connecting Circles’)
  • RISE peer‑to‑peer mentoring for onsite teams
  • DEI Champion Circle promotes cultural heritage and awareness initiatives
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