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Lead Installation Technician
one hour heating & air conditioning
Residential HVAC installation and customer service
16d ago
$60,000 - $100,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Gaithersburg, MD
Field
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
service repair
problem diagnosis
payment collection
customer service
service implementation
vehicle maintenance
- Learns and implements One Hour service system, procedures and ethical practices
- Heading to the warehouse with team to get ready for the next day’s install.
- Effectively recommends service and repairs options in order to convert opportunities into sold work
- Meeting with the Installation Manager to show of the quality work you and your team completed the day before and understanding the scope of work for today's install.
- Maintains company vehicle, ensuring that it is always clean on both the inside and the outside
- Arriving at the shop early to prepare for your teams success.
- Properly preform service, maintenance and repairs while maintaining a less than 1% callback ratio.
- Collecting payment from the customer cause if the company don’t get paid, neither do you.
- Always maintains a neat work area and inspects that area for cleanliness after completion of each job
- Arriving on time at the customer home in your freshly washed installation truck and blowing their doors off with 6-star service that results in an incredible review.
- Accurately diagnosis problems of clients HVAC systems
What you bring
optimize profitability
time management
inventory control
- Ability to optimize profitability through effective time management and inventory control
- Health insurance
- READ THIS FIRST * Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won’t make it past the first interview.
- NO SLOW SESSION LAYOFFS
- Profit sharing
- Paid training
- Getting real-time coaching/support for whatever you need because you said you were coachable
- Great Bonus opportunities
- Health insurance (PPO)
- $$100 just for interviewing (for Qualified Technicians)
- Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money making opportunity.
Information not given or found
Interview process
- apply for the job
- live interview
- potential ride-along
- consideration by current technicians for team inclusion
Information not given or found
Security clearance- honesty and motivation assessment during the interview process
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Overview
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Culture + Values- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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