A2Dominion Group develops, owns, and manages residential, commercial, and mixed-use properties.
* Investigate and resolve complaints, ensuring a high level of customer satisfaction
You'll carry out property inspections, diagnose repairs (including issues like damp, mould and disrepair), produce reports and specifications, and manage small works from inception to completion. You’ll work closely with internal teams and external contractors to improve the condition and performance of our homes, ensuring they remain safe, compliant, and great places to live.
* Conduct property assessments to identify maintenance needs, risks, and improvement opportunities. Collaborating with maintenance teams to plan and schedule works based on survey findings
* Monitor Key Performance Indicators and undertake regular contractor reviews to ensure continuous improvement
* Provide professional and technical advice and produce reports on all relevant matters, within scope of service, including expert witness services when required in hearings, adjudications, legal proceedings and similar matters
* Ensure compliance with building codes, safety standards, and regulatory requirements. Staying informed about changes in legislation and industry standards affecting housing associations
* Maintain a good understanding of financial budgets and cost control utilising NHF Schedule of Rate (M3NHF)
* Proactively implement service recovery to ensure all complaints are mitigated
* Manage and maintain the property portfolio through regular surveys and inspections
* Handle specification writing and tendering processes, ensuring compliance with procurement policies
* Survey properties where customers have requested Aids & Adaptations or self-funded home improvements
* Identify and manage risks related to cost, programme, and health & safety., while effectively managing your own time to balance multiple prioritise
* Develop and implement strategies for optimising the condition and performance of our housing assets
* Monitor project expenditure and ensure cost-effective solutions without compromising quality
* Ensure all projects are CDM compliant
* Process out of contract requests, checking, challenging, and approving the correct repairs solution
This role is ideally suited to someone with a background in Housing Associations, Local Authorities or other Social Housing environments; someone who understands what it takes to maintain homes to high standards, ensure regulatory compliance, and deliver responsive, resident-focused services.
* GCSEs in Maths & English (A*-C) or equivalent
* Understanding of Construction Design and Management (CDM) Regulations 2015 and how they apply to Social Housing
* Knowledge of Housing Health and Safety Rating System (HHSRS) and relevant legislation
DBS Level: Standard
* A full clean UK driving licence and access to a car is essential as the role primarily covers the GU, TW ,RG, KT and RH postcode areas (subject to change), with flexibility to support other areas when needed
* Strong working knowledge and diagnostics of damp and mould causes and remediation, including experience with legal disrepair cases and compliance
We are looking for a skilled and proactive Surveyor to join our Repairs & Maintenance team, focusing on the day-to-day upkeep, safety, and long-term integrity of our housing portfolio, as well as diagnosing and addressing issue related to damp, mould and disrepair.
* HNC, Degree in Surveying, Civil Engineering, Construction, or a related field (or equivalent experience)
* Minimum of 2 years’ experience in housing regulations, building codes, and safety standards
* Proficient IT skills, including Microsoft Office with an ability to learn and adapt to new systems quickly
* The ability to write technical specifications and reports
* Minimum of 2 years’ experience in construction or property maintenance
* Excellent communication and interpersonal skills, with a strong ability to engage with customers and stakeholders, and to resolve complaints effectively and professionally
* Experience with NHF Schedule of Rates (M3NHF) for cost control
* Up to 8% contributory pension
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected]
* In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include
* Flexible working
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
Salary: £47,000 - £57,000