Plumbing Install Technician - Cincinnati
Thomas & Galbraith - Cincinnati
Repair plumbing systems, manage calls and paperwork, and ensure client satisfaction.
9 days ago ago
$65,000 - $90,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Fairfield, OH
Field
Company Size
35 Employees
Service Specialisms
Heating services
Air Conditioning services
Plumbing services
Electrical services
Heat Pump service
Water Heater service
Water Softener service
Drain Cleaning
Sector Specialisms
HVAC
Plumbing
Heating
Air Conditioning
Sewer Repair
Drain Cleaning
Electrical
Role
What you would be doing
service calls
repairs
invoicing
team communication
upsell
cash collection
- Complete assigned calls or in-shop repairs in a professional manner and to the best of his/her ability.
- Accountable for meeting goals, following work rules, and proper conduct.
- Participate in training allowing you to grow and develop as a professional.
- Keep your company truck clean, inside and out.
- Complete service invoices and work orders properly and completely and collect (COD) from clients.
- Maintain communication with internal teams.
- Adapt project work when necessary due to interruptions, scope changes, or other unforeseen conditions.
- Promote the sale of other products, service, or work with each client including service agreements.
What you bring
driver's licence
plumbing
4+ years
confined spaces
- Valid driver’s license to drive company vehicle.
- Thorough knowledge of plumbing system maintenance and repairs.
- Minimum four years field experience
- Ability to work in tight or confined spaces.
- One (1) Paid Community Service Day
- FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
- Industry Leading Total Compensation Plans - $65,000-$90,000 per year
- Industry Leading Training Programs
- Company Matched Health Savings Account and 401k Retirement Account
- Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
- Six (6) Paid Company Holidays
- Employee Discount
- Company Paid Other Time Off (Bereavement & Jury Duty)
- Friends & Family Discount
- Company Paid Personal Time Off (Up to 4 Weeks)
- Medical (as low as $1), Dental and Vision Insurance
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- no visa sponsorship; candidates must be authorized to work in the us.
Information not given or found
Company
Overview
1977
Year Founded
The company traces its roots back to 1977, beginning as a local heating and cooling specialist and growing into a full-service home-comfort provider.
2021
Acquisition Year
Acquired by Wrench Group in 2021, it operates as an independent, locally rooted business under experienced national ownership.
128,000 Homes
Homes Served
The company serves over 128,000 homes annually, providing comprehensive services from emergency boiler repairs to full HVAC installations and custom plumbing solutions.
2024
Award Year
In December 2024, the company was awarded top local plumbing honors, reflecting its commitment to excellence and community engagement.
- Projects range from routine AC or furnace maintenance to sewer line replacements, whole‑home generator installs, and custom plumbing solutions.
- Known for community initiatives like donating HVAC systems to teachers.
- Technicians work 24/7, backed by NATE certifications, fully stocked trucks, and a 100% satisfaction or money‑back guarantee.
- Expanded into Dayton in 2024–2025, opening a new office and hiring locally to meet growing demand across southwest Ohio.
- Famous locally for 'Max,' a mustachioed cartoon mascot representing workmanship pride and friendly service heritage.
- Committed to providing exceptional service to customers.
- Pride ourselves on quality, craftsmanship, and integrity.
- Foster a collaborative, empowering, and growth-oriented work environment.
- Value continuous learning and encourage professional development.
- Strive for excellence in everything, from customer service to technical business aspects.
Net Zero by 2035
Emission Target
Aiming to achieve net zero emissions as part of broader sustainability efforts.
- Dedicated to reducing carbon footprint and minimizing environmental impact.
- Sustainability efforts include energy-efficient practices and sustainable product sourcing.
- Continuously monitors and assesses operations to identify further opportunities for energy savings and waste reduction.
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