HVAC Lead Installer

Description

• Customer Interaction - Serve as the primary point of contact for homeowners, ensuring clear communication, a high level of customer satisfaction, and expert recommendations for system performance
• HVAC System Installation - Oversee and perform the installation of heating, ventilation, and air conditioning (HVAC) systems in residential properties, including central air conditioning, furnaces, heat pumps, and ductless mini-split systems
• Troubleshooting & Diagnostics - Identify and resolve issues during installations, ensuring optimal performance and adherence to industry standards
• Quality Assurance - Conduct final inspections of installations to ensure all work meets or exceeds industry standards and company expectations
• Code Compliance & Safety - Ensue that all installations comply with the National Electrical Code, state, and local HVAC regulations, and company safety policies
• Leadership & Team Management - Lead a team of HVAC installers, providing guidance, training, and support to ensure high-quality workmanship and efficiency
• Blueprint & Technical Diagram Interpretation - Read and interpret technical diagrams, blueprints, and specifications to ensure proper system installation.
• Continuous Improvement - Identify opportunities for process improvements and implement best practices to enhance efficiency and service quality
• Inventory & Material Management - Ensure job sites are stocked with necessary materials and tools, coordinating with the warehouse and procurement teams as needed
• System Testing & Startup - Conduct system startup procedures for newly installed systems, verifying functionality and adherence to manufacturer specifications
• Record Keeping & Software Use - Utilize Service Titan or similar software to document job details, track installations, and maintain accurate customer records

Requirements

• Valid Driver’s License - Clean driving record required
• Leadership Skills - Strong ability to manage, mentor, and train junior installers while ensuring job site productivity
• License - Valid Connecticut D2 license strongly preferred
• Blueprint & Code Knowledge - Proficiency in reading and understanding technical diagrams, blueprints, and installation manuals
• Technical Expertise - Advanced knowledge of HVAC system installations, including air conditioning units, furnaces, heat pumps, and ductless mini-split systems
• Service Software - Experience using Service Titan or similar software for tracking job details and customer interactions is preferred
• Customer-Focused - Excellent communication and interpersonal skills, with the ability to deliver outstanding customer service
• Experience - At least 5 years of HVAC installation experience, with at least 2 years in a leadership or supervisory role
• Attention to Detail - A meticulous approach to installations, ensuring high standards of quality and safety
• Physical Requirements - Ability to lift heavy equipment, tools, and materials as needed

Benefits

• Career Growth Opportunities - Be part of a growing company with opportunities for advancement
• Disability & Term Life Insurance - Financial security for you and your family
• Matching 401(K) Benefits - Competitive retirement savings plan to help secure your future
• Ongoing Training & Development - Opportunities for continuous learning and leadership training
• Paid Holidays & PTO - Paid time off for holidays and a generous PTO policy to support work-life balance
• Medical, Prescription, Dental, and Vision Insurance - Comprehensive coverage with minimal out-of-pocket expenses

Training + Development

Interview process

Visa Sponsorship

Security clearance