Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Customer Care Co-ordinator
Bloor Homes
Coordinate customer care, handle inquiries, resolve issues, and manage service appointments.
6d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Northampton, England, United Kingdom
Office Full-Time
Company Size
1,200 Employees
Service Specialisms
Property Development
Construction Services
Design
Engineering
Project Management
Sector Specialisms
Residential
Buildings
Role
What you would be doing
defect logging
purchaser reports
sitestream
cost management
complaint resolution
technician coordination
- Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
- Complying with and upholding company policies and procedures.
- Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
- Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
- Ensuring all Health and Safety aspects associated with Covid-19.
- Attending meetings that may be necessary in the performance of your duties.
- Categorising works successfully, ensuring management of costs are minimised.
- Updating and maintaining records using Sitestream.
- Checking and ensuring work has been carried out to the purchaser’s satisfaction.
- Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
- Dealing with incoming calls, post and emails relating to Customer Care.
- Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
What you bring
time management
gcse
crm
customer service
communication
multi-tasking
- Ability to multi-task with good time management.
- Educated to GCSE Standard (or equivalent) including English and Maths.
- Experience in the use of CRM software
- Customer service experience within an office environment.
- Good verbal and written communication skills.
- High Street Retail Discount
- Generous Pension Scheme
- Holiday Buy & Carry over
- Employee discount on our Homes and & some building materials
- Enhanced Family Policy
- Life Assurance at 6 times your basic salary
- A Competitive Salary
- 33 days holiday entitlement (including bank holidays)
- Microsoft Office Discount
- Employee discount at Triumph Motorcycles Ltd.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1969
Year Founded
The company was established in 1969 as a small plastering business.
4,000 homes
Annual Output
At peak performance, the company delivers up to 4,000 new homes annually.
£208M profits
Post-Tax Profits
Generated £208 million in post-tax profits on a £1.25 billion turnover in the year to June 2024.
415,000 trees
Planted Trees
The dedicated in-house team has planted over 415,000 trees and shrubs on development sites.
- Grown from a small plasterer’s firm into Britain’s largest privately owned housebuilder.
- Originally named J.S. Bloor, rebranded to Bloor Homes and expanded significantly.
- Celebrated over 50 years in business by 2019.
- Specializes in residential and mixed-use developments, integrating buildings, infrastructure, and green spaces.
- Known for five-star HBF customer satisfaction ratings, backed by NHBC warranties and high-quality craftsmanship.
- Operates nationwide via multiple regional offices, from Devon to East Anglia and the North West.
- Values integrity and honesty in all actions.
- Exists as a team-oriented organization.
- Focuses on innovation and quality in all operations.
- Committed to fulfilling all commitments responsibly.
- Prioritizes customer satisfaction as a key focus.
- Engages in continuous improvement across all activities.
Net Zero by 2050
Carbon Emissions Target
Committed to achieving net zero carbon emissions by a specific year.
- All new homes are built to exceed current energy efficiency standards.
- Using renewable energy in production and construction processes.
- Using sustainable building materials and methods.
- Promoting green spaces within developments to enhance biodiversity.
- Conducting regular environmental impact assessments.
- has a focus on creating a diverse and inclusive workforce.
- Gender balance is part of the company's recruitment goals.
- monitors gender-related statistics, striving for greater representation.
Articles
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio