Warranty Technician
Builders Firstsource
Entry-level technician handling machine maintenance, repairs, and warranty tasks
18 days ago ago
Junior (1-3 years), Entry-level
Full Time
American Fork, UT
Onsite
Company Size
29,000 Employees
Service Specialisms
Building Materials
Construction Services
Design
Engineering
Project Management
Supply Chain Management
Logistics
Manufacturing
Sector Specialisms
Residential
Commercial
Industrial
Infrastructure
Energy
Heavy Civil
Marine
Transport
Role
What you would be doing
preventive maintenance
troubleshooting
repair work
inventory control
customer liaison
report preparation
- Maintain high accuracy in performing service work on product per work order specifications.
- Locates sources of problems by observing mechanical and electrical devices in operation; listening for problems; using precision measuring and testing instruments.
- Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
- May be required to drive to other facilities and job sites.
- Plan and coordinate activities concerned with investigating and resolving customer reports of problems.
- Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
- Performs building, lighting, and plumping repairs for Facility as needed.
- Provide a communication link between the customer and the Company to help ensure that effective service is provided to the customer.
- Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments.
- Provides mechanical maintenance information by answering questions and requests.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Review performance reports and documentation from customers and sales representatives and inspect malfunctioning or damaged product to determine nature and scope of problem.
- Maintain truck by keeping it clean and organized. Check fluids and tire pressure daily.
- Fabricates repair parts by using machine shop instrumentation and equipment.
- Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.
- Provide on-site assistance to help troubleshoot and repair product and/or equipment.
- Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.
- Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
- Help load trucks for delivery and assist in unloading incoming trucks.
- Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.
- Conduct service/repairs, assist with warranty issues, and file warranty reports with vendors.
- Restock incoming supplies, keep tools and machinery clean and maintained, and is responsible for all tools assigned to truck.
- Analyze review and inspection findings to determine source of problem, and recommend repair, replacement, or other corrective action.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Back up other maintenance technicians as needed.
- Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
- Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
- Inform supervisor of any shortages in stock, or of any malfunctions or damage to equipment or vehicles.
What you bring
safety
hand tools
problem solving
driver's license
high school
1-2 yrs
- Knowledge of industry safety practices
- Attention to detail
- 1 - 2 years of related experience
- Knowledgeable in the use of a variety of hand and power tools
- Reasoning Ability-Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Language Skills-The ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to print and speak simple sentences.
- Valid driver’s license
- Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
- Occasionally required to climb or balance and talk or hear.
- Frequently exposed to fumes or airborne particles and risk of electrical shock.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception
- Problem Solving/Analysis
- Must be able to work flexible hours including over time as needed.
- Regularly exposed to moving mechanical parts and outside weather conditions.
- High school diploma or general education degree (GED);
- Or equivalent combination of education and experience.
- Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75pounds.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1998 Founded
Year of Establishment
The company was established in 1998, marking the beginning of its journey from a regional lumber supplier to a national leader in building materials.
2005 Public
Year of Going Public
The company went public in 2005, a significant milestone in its growth journey, especially after surviving the Great Recession.
~590 Locations
Nationwide Presence
The company operates approximately 590 locations across over 40 states, combining local insights with national reach.
$16 Billion Revenue
Annual Revenue
The company generates around $16 billion in annual revenue, driven by both materials and value-added products.
- Survived the Great Recession, then expanded rapidly through acquisitions like ProBuild (2015) and merger with BMC (2021).
- Projects range from single-family homes to light commercial builds, including off-site prefabricated trusses, panels, and millwork.
- Invests in digital tools (e.g., MyBLDR.com via acquisition of Paradigm) and factory-built components to streamline homebuilding.
- Maintains its own fleet of trucks and in-house installation services, offering one-stop solutions that most competitors lack.
- Stands out for integrating over 60 acquisitions while keeping local teams, and executing major share buybacks alongside growth.
- Dedicated to meeting customer needs and providing high-quality products and services.
- Operates with honesty, fairness, and transparency in all actions.
- Committed to excellence and continuous improvement in all business areas.
- Holds all members to high standards of performance and ethical conduct.
- Collaborates to leverage strengths and achieve common goals.
2050 Net Zero
Carbon Neutrality Target
Aims to achieve net zero carbon emissions by a specific year, showing long-term commitment to climate action.
- Commitment to reducing carbon footprint across operations and supply chain.
- Focus on energy efficiency in manufacturing and distribution processes.
- Sustainable product sourcing and eco-friendly materials usage.
- Investing in renewable energy initiatives for company facilities.
- Goal to increase gender diversity within leadership roles.
- Focused on creating an inclusive work environment where all employees feel respected and valued.
- Developing programs aimed at increasing women in construction-related roles.
- Tracking and reporting on gender and diversity metrics within the workforce.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio