ESSR, Inside Sales

Description

• Responsible for reviewing and acting on all service requirement notifications from customers, service advisors, company logs, and other internal portals, including telematics reports
• Responsible for selling our services through effective prospective efforts, including creating proposals, quotations, and through diligent follow-up
• Use effective sales techniques, including cold calling, scheduled follow-ups, and qualifications of leads to identify new customers
• Regularly provide detailed and accurate sales activity information to the Corporate Service Manager
• Work closely with others in the business to maintain high levels of customer service and assist the customer as needed
• Successfully negotiate and close deals
• Work with marketing to assist in the preparation of advertisements, e-mail blasts, inserts, brochures and/or any other relevant material
• Utilize internal software, including Customer Relationship Management software, as required, to support the sales process; maintain accurate records of sales calls, and maintain client files and service activity information
• Visit customers, as required
• Perform administration duties as required, including billings, collecting and signing agreements with customers and coordination of equipment preparation, transportation or delivery,
• Build trust – with customers and each other

Requirements

• Proficient with Microsoft office programs specifically, outlook, word and excel
• 2-3 years’ experience in sales or in a similar capacity
• Must have experience selling products and services
• Excellent presentation and communications skills
• Demonstrates a proactive approach to independently learn and master our products and services, including contract language, terms and conductions
• Must have own car, valid drivers’ license and ability to travel occasionally
• Ability to deliver consistent and exceptional service to customers, team members, and supporting departments
• Post-secondary education in a related discipline
• Highly self-motivated, self-starter, enthusiastic and well organized
• High school diploma

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance