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Desktop Support Engineer
ensek
Providing customer-focused desktop support to colleagues, including hardware and network maintenance, and process improvement.
16d ago
£60,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Nottingham, England, United Kingdom
Office Full-Time
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
customer support
debugging
it equipment
asset management
security operations
audit requirements
- You will provide customer focused support to colleagues, debugging more complex issues & supporting a self-service approach
- You will support the ordering of IT equipment, and the asset management associated
- You will support the office throughout the week, providing confidence of working equipment & a high quality office environment
- You will support security operations within the business, helping to ensure our adherence to audit requirements where appropriate & supporting security features installed on our end user devices
- You will document Standard Operating Procedures for knowledge sharing purposes and contribute towards the development of the team
What you bring
azure
network
problem solving
desktop support
teamwork
learning skills
- You have a background in technical desktop skills, such as Azure administration / network management & hardware diagnostics
- A natural problem solver, rationally analysing and questioning the information you have been given and working through a problem logically to arrive at a solution
- Comfortable with being able to offer support for technical issues a user may experience in their operating system, and the physical aspect of desktop support
- Comfortable working in a combination of independently and as a team
- Disposition for learning new skills and techniques for process/ technical support
- Ability to drive and respond quickly to changing demands
- Adept at writing documentation to map Standard Operating Procedures for knowledge sharing
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- adherence to audit requirements for security operations
Company
Overview
Nope
Culture + Values- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam tortor lacus, ultrices eu purus sit amet, ullamcorper maximus lacus. Suspendisse in iaculis massa, in ullamcorper quam. Interdum et amet.
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
Articles
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