Sales Account Manager/Sales Rep (Central GTA)

Description

• New Product Introductions – Execute on company’s plans to introduce new products to market.
• Business Development & Key Account Management – Demand creation, development, and maintenance of customer relationships, as the primary business contact in the fabricator market
• Monitor sales and invoice orders daily in Power BI
• Maintain an open line of communication with the Regional Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements
• Develop and execute sales programs, promotions, and customer activities/events that provide measurable increase to volume, revenue, and overall company profitability.
• Communicate internally among team to maximize opportunities with customers.
• Develop Strategy – work with peers and the management team to enhance and develop strategies to improve approaches in the above market and increase Caesarstone’s market share.
• Monitor and manage appropriate levels of merchandising materials and samples in the region.
• Work closely with the Warranty Team to provide technicians with the necessary product knowledge.
• Proactively support the rollout of various regional and national organizational initiatives, ensuring all markets have necessary information to ensure successful completion of work.
• Primary relationship manager for defined territory accounts. Drive Caesarstone brand message and product through Builder Channel accounts and provide measurable increase (as defined by the Regional Sales Manager) in Share of Shelf (SOS) and selector lists.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Effectively contribute as a Fabricator team member routinely calling on the above market sector to enhance existing business relationships and identify new opportunities.
• Follow up of all proposals for builders within 2 weeks of submission and maintain target customer and project list through Dodge and other available market resources.
• Maintain existing relationships, develop new relationships, and network to grow market share with all sizes of accounts within the region through regular customer visits and product knowledge sessions.
• Provide samples, literature, and other marketing tools in support of the brand and product in your specific market.
• Own and maintain market insights, tender timelines and submission requirements, including commercial pipeline information
• Occasional lifting of items up to 50 lbs.
• Inventory Management- daily review of open order report & take rates / daily updates to OFS
• Regular input and tracking of customer activity in CRM system (Salesforce)
• Submission of Retail quotes as required.
• Support national trade marketing and marketing initiatives with excellence.
• Own the Fabricator channel Fact Base – Accountability to deliver all required Share of Shelf (SOS) and Share of Wallet (SOW), as well as any required market intelligence to regional and SLT team for decision making and market tracking purposes.
• Generate quarterly targeted SPC and builder direct sales agreements as defined by the Regional Sales Manager
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate.

Requirements

• Frequent travel, often up to several hours of driving per day.
• RMA/ Credit Rebills/ Warranty as needed for timely resolution to outstanding customer balance and quality issues.
• Ability to travel to, attend, and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance