Resident Services Manager

Description

• Participate in the daily operations of the property
• Assist in Maintenance follow-ups
• Assist with leasing activities and lease execution, resident retention events and endeavors
• Ensure timely payments of invoices & delinquency policies are followed
• Assist in the posting and paying of invoices as necessary
• Collect all rent, post rent, take action on delinquent rent
• Assist in resolution of resident conflicts
• Develop and maintain productive relationships with vendors and contractors

Requirements

• 2 years’ experience in various positions in a residential rental community or hospitality industry is preferred
• Thorough knowledge of office applications and company policies
• Strong financial, organizational, analytical and decision-making skills
• Have a strong knowledge of the resident database, accounts receivable, and accounts payable
• Basic knowledge of Social Media and online presence
• Must have excellent communication and people skills, and a passion to serve
• Proven proficiency in areas of property management operations and leadership
• Strong internet, Microsoft Office, word processing and spreadsheet skills
• Bachelor degree strongly preferred, high school diploma required

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off
• 401(K) Matching Program

Training + Development

Interview process

Visa Sponsorship

Security clearance