Senior Sales Operations Specialist

Description

• Generate reports and dashboards to support sales insights
• Review incoming leads and categorize based on predefined criteria
• Assign leads to appropriate departments or sales representatives
• Ensure timely follow-up and closure of sales activities
• Perform data entry, validation, and maintenance in Salesforce
• Monitor and update sales opportunities in Salesforce
• Troubleshoot and resolve Salesforce-related issues
• Prioritize and escalate tasks as needed to ensure smooth workflow
• Track and assign tasks to relevant sales team members
• Ensure lead distribution aligns with business priorities and capacity
• Regularly clear and maintain internal queues to avoid bottlenecks

Requirements

• Excellent communication and analytical abilities
• 2+ years of experience in sales operations or CRM management
• Strong organizational and multitasking skills
• Proficiency in Salesforce
• Bachelor's degree in Business, Marketing, or related field
• Familiarity with sales funnels and lead qualification processes
• Experience with queue-based task systems
• Salesforce Certification
• Ability to work independently and collaboratively in a fast-paced environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance