Installation Manager

Description

• Manage independent contractors (including contracts, selection and training) to ensure that appropriate installation process capacity exists.
• Participate as a team member on the CORO safety committee.
• Work closely with sales and customer process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.
• Routinely works with homeowners to resolve installation process issues.
• Executes the safety initiatives of the installation process associates to ensure safe practices are in place and are followed.
• Meet or exceed homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations.
• Research and/or develop new processes to increase efficiency and homeowner satisfaction.
• Regularly visit homeowner work sites to audit and execute existing/new processes.
• Ensure that all regulatory required training is completed as appropriate.
• Executes recruiting efforts as needed to meet workforce requirements.
• Executes supply chain function strategy within the branch with oversight responsibility of shipping, receiving and purchasing. Responsible to ensure corporate purchased programs and vendor relationships are utilized appropriately to ensure compliance and cost containment.
• Participate, as a team member, with the CORO leadership team to ensure alignment and open/timely communication.
• Directly supervise installation process associates including performance planning, fostering open communication and answer team concerns and questions.
• Ensure that all regulatory procedures and/or requirements impacting the installation process are met.
• Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate.
• Ensure homeowner delight, as measured through customer satisfaction surveys, by training and coaching associates on technical capabilities and customer service.

Requirements

• Basic financial knowledge. Previous P&L responsibility helpful but not required.
• Strong written and verbal communication skills.
• Four-year degree or an equivalent combination of education and experience preferred.
• A minimum of 7 years of work experience in home improvement or other closely related field preferred.
• Knowledge of applicable building codes and construction techniques is preferred.
• Previous work experience recruiting and managing independent contractors. Ability to work and lead in a team environment required.
• A minimum of 5 years of direct supervision experience is preferred.
• Valid driver’s license with acceptable accident and moving violation motor vehicle record.

Benefits

• Paid Time Off, Paid Holidays
• Dependent Care Flexible Spending Account
• Tax-advantaged accounts for healthcare expenses
• Career Growth Planning & Nationwide Career Opportunities
• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Medical, dental, prescription, vision coverage
• Life Insurance
• Paid Maternity Leave & Paid Parental Leave
• Profit Sharing

Training + Development

Interview process

Visa Sponsorship

Security clearance