Head of Facilities Management

Our client, dedicated to delivering high-quality serviced office environments across Zone 1 in London, are seeking a Head of Facilities to ensure the seamless operation of all mechanical, electrical and plumbing systems within their buildings. This role involves overseeing their buildings Health and Safety, ensuring compliance regimes, as well as ensuring all of our HVAC, electrical, and plumbing systems are maintained to high standards of performance and safety. You will manage both reactive and planned maintenance, identify system improvements, and work closely with the property team to deliver exceptional service to our clients.

• Work closely with the Property Team to integrate M&E systems into building design and operational planning.
• Develop and implement effective reactive maintenance procedures.
• Oversee and coordinate subcontractor work, ensuring quality and compliance.
• Ensure compliance with all health & safety regulations and building standards.
• Plan, develop and execute PPM, including: FCUs (Replacing Motors, Valves, Controls), AHUs, Pumps & Motors, Lighting & Emergency Lighting, Plumbing tasks (Ball Valves, Toilet Systems, Control Valves), Electrical tasks (Ballasts, Batteries, Small Installs), L8 Water Hygiene Tasks
• Build and grow an inhouse team of engineers to support our day to day facilities functions across the business.
• Prepare reports and provide recommendations to senior management based on trends and system performance.
• Support where needed to diagnose and resolve HVAC and electrical faults, ensuring minimal disruption to both the business and clients.
• Manage, review and take ownership for contracts relating to the safe running and ongoing facilities management of our properties across the business.
• Conduct regular audits and inspections to maintain high operational standards.
• Manage and oversee all mechanical, electrical, and plumbing systems across all properties.

• Strong background in Mechanical & Electrical Engineering, ideally within serviced offices, commercial properties, hotels, or hospitality.
• Expertise in contract management, cost control, and supplier procurement.
• Proven ability to manage multiple buildings, ensuring compliance and overseeing facilities contracts.
• In-depth understanding of facilities management and regulatory compliance.
• Excellent communication skills for engaging with stakeholders and managing teams effectively.
• Valid UK driving licence.
• Hands-on experience with HVAC, power distribution, lighting, and plumbing systems.