Program Manager

Description

• Communicate project updates, challenges, and successes to senior management and relevant teams, fostering transparency and collaboration.
• Oversee the deployment of internal applications, ensuring they meet user needs and integrate seamlessly with existing systems.
• Establish metrics to measure the success of technology implementations and project outcomes.
• Develop and execute change management strategies to facilitate the adoption of new technologies and processes within the organization.
• Define project scopes, objectives, and deliverables, while managing timelines and budgets for corporate development projects.
• Collaborate with internal stakeholders to gather requirements, encourage feedback, and ensure alignment with organizational goals.
• Responsible for implementation and support for assigned strategic initiatives, such as Pre-Installation and Field Services
• Works with other members of Operations Department to develop Operational Best Practices & Procedures
• Conduct post-project reviews to identify lessons learned and areas for continuous improvement in future technology deployments.
• Identify potential risks associated with technology adoption and project execution, developing strategies to mitigate these risks effectively.
• Performs analysis and reporting in support of Operational KPIs

Requirements

• Experience using Microsoft Office products required
• Critical thinking, problem solving, self-starter
• 2-4 years of operations related experience required
• Ability to influence others that do not directly report to you
• This position requires overnight travel and may involve extended stays at any of our locations
• High School Diploma or Equivalent Education/experience required
• Excellent organization and time management skills
• Experience using Comsense desired
• Excellent verbal and written communication and leadership skills
• 5-10 years of experience in the commercial door and hardware or security integration industry required

Benefits

• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Training + Development

Interview process

Visa Sponsorship

Security clearance