Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
Maintain current licenses required to perform the specified service.
Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.
Requirements
refrigeration cert
epa cert
osha 10
hazwoper
tablet software
driver's license
High School Diploma
Advanced OEM training for equipment start-up and service.
Must complete all required safety and equipment training to perform the services RC&E offers to clients.
Ammonia awareness and HAZWOPER training required
Quality work vehicles, tools, and uniforms
Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
Be dignified, courteous, clean and in company provided apparel when working in / at client facilities or when otherwise interacting with the clients.
Travel up to 90% locally in the service branch area with a company vehicle. This includes from home to jobs sites and to/from the service branch for materials/supplies.
Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
EPA certification is required.
A valid driver’s license is required.
Trained/certified to operate a lull, scissor lift and forklift truck.
OSHA 10 hour certification will be provided.
Benefits
Accident Hospital Indemnity
Tuition Reimbursement
Access to Kelvin Knowledge Center, Kelvin University, and other learning & development programs
Generous paid holiday schedule (11 days per year)
Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
Employee Referral Bonus Program
Weekly paycheck
Medical, dental, vision, and prescription drug coverage
Eligible for healthcare benefits on Day 1 of employment: Medical, dental, vision, and prescription drug coverageHealth Reimbursement Arrangement (shared cost deductible)Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)Health Savings Account (HSA)Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent LifeAccident Hospital IndemnityCompany-paid Short and Long-term Disability InsurancePet Insurance
Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
Employer matched 401(k) saving plan (with Roth option)
Paid time off (vacation + sick time)
Pet Insurance
Company-paid Short and Long-term Disability Insurance
Health Reimbursement Arrangement (shared cost deductible)
Health Savings Account (HSA)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1997
Year Established
The company was established in 1997, marking its beginnings in Fort Worth, TX.
February 2024
Year Acquired
Acquired by the Kelvin Group in February 2024, signaling a pivotal moment in its financial growth.
delivers full‑stack refrigeration engineering and construction.
specializes in ammonia‑based refrigeration systems, handling complex cold‑storage and process‑safety projects.
undertakes projects for industrial food‑processing plants and large‑scale beverage cold‑storage facilities.
supports the full lifecycle of projects: from concept and engineering through budgeting, construction, commissioning, and operation.
extends engineering expertise into process‑safety and risk‑management, distinguishing it in high‑stakes industrial work.
partnerships, such as the EME Alliance, allow clients to fund energy‑efficiency upgrades despite midsize status.
combines niche technical depth in ammonia refrigeration with a narrative of thoughtful, end‑to‑end delivery.
Culture + Values
10 Years
Perfect Safety Record
Service technicians have achieved a flawless safety record over the past decade, highlighting commitment to safety.
Provide the highest level of refrigeration design and construction services at fair market value.
Lead as an innovator in new technologies, offering modern and efficient designs for sustainable business growth.
Guarantee quality, professionalism, integrity, and fairness in all operations.
Employ experienced pipe fitters and Certified welders by a metallurgical laboratory for reliable service.
Environment + Sustainability
Design systems with energy efficiency in mind and perform energy analysis to determine payback.
Provide energy‑efficient refrigeration solutions tailored to client budgets.