Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Bilingual Occupancy Specialist I (Historic Prospect Heights)
Winncompanies
Assist Property Manager with tenant recertifications and customer service in an affordable housing community, with a focus on bilingual (English/Spanish) communication and proficiency in Microsoft Office and property management software.
13d ago
$1,763 - $2,138
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Pawtucket, RI
Onsite
Company Size
1,683 Employees
Service Specialisms
Asset Management
Development & Construction Management
Property Management Consulting
Renewable Energy & Sustainability Initiatives
Underwriting and Due Diligence Services
Military Housing Services
Adaptive Reuse of Historic Buildings
Sector Specialisms
Residential
Affordable Housing
Military Housing
Multifamily
Luxury Housing
Mixed-Use
Commercial
Retail
Role
What you would be doing
recertification processing
waitlist management
resident file management
utility allowance calculation
tax credit reporting
move-in assistance
- Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).
- Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management; including but not limited to completion of guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc.
- Ensure the proper treatment of residents’ personal and private information; maintaining such records in accordance with local, state and/or federal law.
- Engage in marketing activities to increase prospect activities. Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.
- Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency. This includes having the resident sign all applicable paperwork.
- Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
- Ensure all information is accurate and entered in the Property Management Software; Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
- Process initial, interim and annual recertifications. This includes: Notifying residents of their impending recertifications using notices supplied by Property Management Software.
- Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
- Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
- Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority; this includes ensuring that the resident signs the recertification (HUD sites only).
- Conduct the recertification interviews with residents. Review each recertification to ensure that all checklist items are complete. Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks and other organizations (e.g., drug stores).
- Assist the Property Management staff with all facets of the move-in process; Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
What you bring
shcm
cpo
cos
yardi/realpage
communication
detail oriented
- SHCM certification.
- Ability to complete repetitive tasks with a high level of detail.
- Outstanding verbal and written communication skills.
- Bilingual in English and Spanish.
- Ability to plan and schedule 4 months of work activity.
- Proficiency in Microsoft Office applications.
- Excellent customer service skills.
- Experience with Yardi or RealPage property management software.
- Certified Professional of Occupancy (CPO) certification.
- High school diploma or GED equivalent.
- Solid organizational and administrative skills.
- Certified Occupancy Specialist (COS) certification.
- Minimum of 1-3 years of experience in affordable housing and customer service.
- Associate's degree.
- Superb attention to detail.
- LIHTC and HOME experience.
- Ability to consistently meet required deadlines and follow schedules.
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Flexible and/or Hybrid schedules are available for certain roles
- Various Comprehensive Medical, Dental, & Vision plan options
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- 401(k) plan options with a company match
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check, credit check, and reference check
People also searched
Customer Service Jobs in Pawtucket United StatesAssistant Property Manager Jobs in Pawtucket United StatesCustomer Service Jobs in Cranston United StatesAssistant Property Manager Jobs in Cranston United StatesCustomer Service Jobs in Providence United StatesAssistant Property Manager Jobs in Providence United States
Company
Overview
1971 Founded
Year Established
The company was founded with the vision of transforming housing into vibrant communities.
106,000+ Units Managed
Property Management Scale
The company manages a large portfolio of residential units across multiple states.
$ Hundreds of Millions
Annual Revenue
The company generates significant revenue from its real estate development and management activities.
- Began as a vision to turn housing into vibrant communities.
- Operates across 27 states plus D.C. and Puerto Rico.
- Handles a diverse portfolio including affordable, mixed-income, market-rate, and military housing.
- Projects integrate residential units with commercial spaces to create lively, mixed-use neighborhoods.
- Expanded through three business arms: development, residential management, and military housing services.
- Known for award-winning projects that revitalize neighborhoods with energy-efficiency upgrades.
- Combines large-scale property management with hands-on community engagement programs.
- We are committed to providing a collaborative and supportive environment.
- We encourage innovation and creative thinking to drive positive change.
- We strive for excellence in everything we do and take pride in our work.
- We are committed to the success of our employees, residents, and communities.
- We embrace a strong work ethic and dedication to our customers.
2050 Target
Net Zero Emissions Goal
Aiming to achieve net zero carbon emissions by 2050.
- Focus on energy-efficient practices in new developments and property renovations.
- Implemented green building standards, such as LEED certification, across many properties.
- Prioritize reducing energy consumption and greenhouse gas emissions in its portfolio.
- Focus on water conservation, waste reduction, and sustainable materials in projects.
45% Representation
Women in Workforce
Represents women's percentage in the workforce.
- Established diversity and inclusion initiatives to build a more inclusive workplace.
- Actively supports recruitment efforts aimed at increasing diversity across all levels of the organization.
- Tracks and reports on diversity metrics to assess its progress.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio