Senior Engg/Technical Lead, Product Support at Landis+Gyr in Noida, Uttar Pradesh, India | Kablio

Role

Description

on-call

system install

root cause

troubleshooting

emergency fix

project lead

Provide on call support for 12 hours (0600 to 1800 hrs IST) on rotational basis
Proactively follow through on customer issues to ensure customers concerns are
Lead projects that will increase productivity or customer service
Work with the other business units within the Company to enhance its product line
Install system releases
Provide root cause analysis and recommend solutions for advanced support issues
Act as a liaison to the other business units within the Company
Provide end-to-end troubleshooting for the deployed products & solutions
Implement emergency fixes for critical issues

Requirements

engineering degree

multi-tasking

communication

collaboration

teamwork

relationships

Proven ability to multi-task.
Excellent communication skills (both verbal and written).
Ability to build strong relationships across departments.
Masters/Bachelor's Degree in Engineering or equivalent.
Adaptive and collaborative team approach.
Ability to work independently or with a team.
Strong interpersonal and communication skills.

Benefits

Don’t have any night shifts
Competitive compensation and region-specific benefits
Comprehensive employee development programs, including mentorship and training opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2.0B in FY 2023 Sales

Revenue Achievement

The company achieved significant financial success, reflecting its growth and market presence.

9 million tons CO₂ avoided

Carbon Savings

The company contributed to environmental sustainability through smart metering solutions.

125M devices installed

Global Deployments

This figure highlights the widespread adoption and impact of the company's technology worldwide.

2020 Google Cloud AI

Tech Partnership

A pioneering collaboration that advanced the company's innovation in smart grid solutions.

Founded in 1896 in Switzerland, it began manufacturing electricity meters and steadily expanded overseas by the 1920s.
By the 1980s it introduced digital meters, and through early 2000s acquisitions (Enermet, Hunt, Cellnet) became a global AMI leader.
After ownership by Toshiba and a 2017 IPO on the SIX Swiss Exchange, it now operates in over 30 countries.
Typical projects include deploying advanced metering infrastructure, grid‑edge intelligence, EV charging, water and street‑lighting networks.
They partner on grid modernization with utilities (electric, gas, water), offering smart meters, data analytics, and asset management platforms.

Culture + Values

Customer Intimacy – We are a trusted partner and deliver on our commitments
Uncompromising Performance – We strive to deliver high quality on time, every time
Innovative Technology – We passionately innovate true differentiators for our customers
Entrepreneurial Spirit – We empower teams to drive results with a can‑do attitude
Sustainable Impact – We manage energy better for a more sustainable world

Environment + Sustainability

Net zero by 2050

Carbon Neutrality Target

Aim to achieve carbon neutrality by 2030 and net-zero emissions across all scopes by 2050.

42% reduction

Science-Based Emissions Target

Committed to reducing Scope 1 and 2 emissions by 42% by 2030, aligned with science-based targets.

96% renewable power

Renewable Electricity Usage

Dedication to using 96% renewable electricity in FY 2024 to minimize environmental impact.

EcoVadis Platinum

Top Sustainability Ranking

Received the EcoVadis Platinum Medal, placing in the top 1% of companies globally.

Achieved 67% reduction in Scope 1 and 2 emissions since baseline year
Avoided 9.0 million tons of CO₂ through installed smart meters in FY 2024
Reduced Scope 1 and 2 emissions intensity to 0.19 kg CO₂ per USD 100 revenue (from 0.30 kg in FY 2023)
Cut Scope 3 emissions intensity by 12% per USD 100 revenue in FY 2024
Decreased waste generated by 19% in FY 2024
Reduced lost-time incidents by 33% in FY 2024
Performed 257 supplier risk assessments and 52 ESG audits in FY 2024

Inclusion & Diversity

38%

Female Representation

This reflects the proportion of women at the highest levels of leadership within the organization, demonstrating a commitment to gender diversity.

38%

Female Leadership

This highlights the percentage of women in Group leadership positions, indicating progress toward gender equality in executive roles.

Articles

Business Consulting Services

Managed Services

Deployment and Project Delivery Services

Metering as a Service

Company

Overview

$2.0B in FY 2023 Sales

Revenue Achievement

The company achieved significant financial success, reflecting its growth and market presence.

9 million tons CO₂ avoided

Carbon Savings

The company contributed to environmental sustainability through smart metering solutions.

125M devices installed

Global Deployments

This figure highlights the widespread adoption and impact of the company's technology worldwide.

2020 Google Cloud AI

Tech Partnership

A pioneering collaboration that advanced the company's innovation in smart grid solutions.

Founded in 1896 in Switzerland, it began manufacturing electricity meters and steadily expanded overseas by the 1920s.
By the 1980s it introduced digital meters, and through early 2000s acquisitions (Enermet, Hunt, Cellnet) became a global AMI leader.
After ownership by Toshiba and a 2017 IPO on the SIX Swiss Exchange, it now operates in over 30 countries.
Typical projects include deploying advanced metering infrastructure, grid‑edge intelligence, EV charging, water and street‑lighting networks.
They partner on grid modernization with utilities (electric, gas, water), offering smart meters, data analytics, and asset management platforms.

Culture + Values

Customer Intimacy – We are a trusted partner and deliver on our commitments
Uncompromising Performance – We strive to deliver high quality on time, every time
Innovative Technology – We passionately innovate true differentiators for our customers
Entrepreneurial Spirit – We empower teams to drive results with a can‑do attitude
Sustainable Impact – We manage energy better for a more sustainable world

Environment + Sustainability

Net zero by 2050

Carbon Neutrality Target

Aim to achieve carbon neutrality by 2030 and net-zero emissions across all scopes by 2050.

42% reduction

Science-Based Emissions Target

Committed to reducing Scope 1 and 2 emissions by 42% by 2030, aligned with science-based targets.

96% renewable power

Renewable Electricity Usage

Dedication to using 96% renewable electricity in FY 2024 to minimize environmental impact.

EcoVadis Platinum

Top Sustainability Ranking

Received the EcoVadis Platinum Medal, placing in the top 1% of companies globally.

Achieved 67% reduction in Scope 1 and 2 emissions since baseline year
Avoided 9.0 million tons of CO₂ through installed smart meters in FY 2024
Reduced Scope 1 and 2 emissions intensity to 0.19 kg CO₂ per USD 100 revenue (from 0.30 kg in FY 2023)
Cut Scope 3 emissions intensity by 12% per USD 100 revenue in FY 2024
Decreased waste generated by 19% in FY 2024
Reduced lost-time incidents by 33% in FY 2024
Performed 257 supplier risk assessments and 52 ESG audits in FY 2024

Inclusion & Diversity

38%

Female Representation

This reflects the proportion of women at the highest levels of leadership within the organization, demonstrating a commitment to gender diversity.

38%

Female Leadership

This highlights the percentage of women in Group leadership positions, indicating progress toward gender equality in executive roles.

Articles

Business Consulting Services

Managed Services

Deployment and Project Delivery Services

Metering as a Service