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IT Applications Manager
Clark Construction Group
Administer and support enterprise business applications, ensuring stability and performance.
5d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
McLean, VA
Onsite
Company Size
2,200 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Design
General Contractor
Property Development
Turnkey
Sector Specialisms
Building
Infrastructure
Commercial
Role
What you would be doing
application migration
technical support
system analysis
patch deployment
data integration
incident management
- Support application-related projects, including new module implementations, system migrations, and major version upgrades.
- Serve as the primary technical point-of-contact for supported applications, providing advanced-level support and troubleshooting to resolve user issues and system errors.
- Conduct system-level analysis to identify root causes of technical issues and implement corrective actions.
- Design, test, and deploy system enhancements, patches, and upgrades to improve application functionality and performance.
- Provide technical guidance and training to end-users and junior staff to promote effective use of applications.
- Develop and maintain comprehensive documentation, including technical specifications, configuration guides, and standard operating procedures (SOPs).
- Lead regular check-in meetings with key stakeholders to provide status updates on operational issues and planned changes.
- Perform daily hands-on maintenance, administration, and configuration of enterprise applications that could include Workday, Coupa, ServiceNow, Google Workspace, Box, Salesforce, and SAP S4/HANA
- Execute data imports, exports, and transformations using Enterprise Integration Builder (EIB) or similar tools, and perform data audits to ensure data integrity.
- Collaborate with IT infrastructure, security, and development teams to ensure seamless application performance and integration.
- Manage the full application support lifecycle, including incident and problem management, change control processes, and resolution of user-submitted tickets.
- Identify opportunities for process and system automation to enhance efficiency and reduce manual effort.
What you bring
servicenow
jira
itil
pmp
bachelor's
problem solving
- Strong analytical and problem-solving skills with a high degree of attention to detail.
- Relevant professional certifications (e.g., ITIL, PMP).
- Experience in the Construction industry a plus.
- Experience with IT Service Management (ITSM) tools like ServiceNow, Jira, or similar.
- Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes
- Demonstrated experience in a hands-on technical role managing enterprise business applications.
- High level of professionalism and maturity in a collaborative, team-based environment.
- Excellent oral and written communication skills, with the ability to translate technical concepts for non-technical audiences.
- Experience with a range of business applications (e.g., ERP, CRM, HCM, financial, or custom-built systems).
- Strong experience with data integration tools and processes (EIB, APIs, etc.).
- Demonstrated ability to manage sensitive information discreetly.
- Proficiency in troubleshooting complex technical issues and performing root cause analysis.
- Bachelor's Degree in Computer Science, Information Systems, or a related field, or 7+ years of equivalent hands-on experience in application support and administration.
- Expert knowledge of application configuration, data models, and security practices.
- Ability to work independently and manage multiple priorities in a dynamic, fast-paced environment.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment drug fitness for duty screening required.
- random quarterly drug fitness for duty tests.
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Company
Overview
Founded in 1906
Year Established
The company has evolved from its roots into one of the nation's most respected construction firms.
- Delivering large-scale, complex projects with a reputation for excellence.
- Expertise spans commercial, residential, infrastructure, and government projects.
- Projects include iconic landmarks, hospitals, airports, and educational facilities.
- Innovative construction methods ensure projects are completed on time and within budget.
- Constructed high-profile landmarks such as the National Museum of African American History and Culture and the Dulles Airport Terminal.
- Diverse team maintains high quality and safety standards across various sectors.
- Competence: Performing consistently to the satisfaction of others against agreed‑upon standards; developing and supporting others; acknowledging when expertise ends.
- Reliability: Meeting commitments and promises; being on time for meetings and deliverables; proactively communicating if deadlines cannot be met.
- Sincerity: Being honest; raising concerns and offering feedback immediately; tactfully bringing private thoughts into open discussion; actively listening and repeating others’ views.
- Care: Considering others’ interests alongside one’s own; seeking feedback to foster collaboration; building supportive and diverse teams; helping teammates who are struggling.
360+ professionals
LEED-Accredited Staff
The organization employs over 360 LEED-accredited professionals, reflecting its commitment to sustainable building practices.
Ranked #2
Green Builder Rank
Recognized as the second-leading green builder in the United States, showcasing industry leadership in sustainability.
15% reduction
Embodied Carbon Reduction
Achieved a significant reduction in embodied carbon by implementing low-carbon materials and advanced technologies.
177M sq ft
Sustainably Certified Buildings
Delivered over 177 million square feet of sustainably certified buildings, highlighting extensive environmental impact.
- Focus on reducing embodied carbon from project inception through lifecycle.
- Engaged in environmental stewardship via partnerships with USGBC and the Institute for Market Transformation.
- Implemented geothermal heating/cooling, green roofs, water recycling, and Energy Star fixtures in LEED Platinum Wheaton project.
- Founding member of Building Innovation Hub, co-developing resources toward carbon-free buildings by 2050.
- Co-authored 'LEED for General Contractors and Construction Managers' curriculum leveraging over 450 LEED APs.
1,500 Leaders Trained
Strategic Partnership Program
Executives received advanced development training to support small businesses.
500+ Firms Connected
SDBX Expo Participants
empresarios conectados en/__es.Networking and education event fostering industry connections.
15% Contract Spend
SDBE15 Commitment
Dedication to awarding contracts to small, disadvantaged, minority, and women-owned businesses.
Nearly $850M in Awards
SDBE15 Impact
Financial support for small and diverse businesses through targeted initiatives.
- Maintains corporate Inclusion & Diversity strategy focused on advancing inclusion internally and across industry and communities.
- Via small‑business inclusion and mentoring, supports economic empowerment and career advancement in under‑represented groups.
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