Complex Problem Solving: Resolve complex manufacturing quality issues by identifying root causes and implementing sustainable solutions.
Metrics & Feedback Utilization: Utilize quality feedback and metrics to identify opportunities for design and process improvements, driving data-driven decision-making across the company.
Cost of Poor Quality (COPQ) Reduction: Take responsibility for identifying and reducing the cost of poor quality (COPQ), including coordinating production stop and stop-ship activities, performing root cause analysis, and implementing solutions to enhance overall production quality.
Customer Escape Containment: Drive customer escape containment and resolution processes by implementing robust corrective actions, collaborating with production, supply chain, and engineering teams to resolve issues, minimize recurrence, and improve customer satisfaction.
Strategic Quality Support: Lead organization-wide initiatives to improve manufacturing quality processes, ensuring a direct positive impact to primary quality KPIs in operations.
Quality Support & Collaboration: Provide high-level quality support for operations, working closely with production teams to address quality-related issues and drive continuous improvements. Lead the resolution of complex quality issues, utilizing advanced problem-solving tools to identify root causes and implement effective preventative measures.
Documentation Review: Ensure accuracy in prints and acceptance criteria by conducting detailed reviews, addressing defects, and managing disposition and deviation processes to uphold quality standards.
Maintain regular and punctual attendance.
Support RMA/Non-conforming material/Rejects (NMR) activities with interdepartmental coordination.
Compliance: Understand and comply with all applicable Company policies and rules.
Infrequently working around energized equipment with the risk of electrocution/scalding/burns/other etc.
Attend in-person or virtual meetings as requested or required.
Industry Trends & Innovation: Proactively monitor industry trends and emerging technologies, incorporating relevant advancements into the company’s approach to quality engineering.
Project Leadership: Manage and oversee large-scale quality improvement projects that span multiple departments.
Advanced Quality Tools Implementation: Deploy advanced quality methodologies to improve manufacturing outcomes. Support operations leadership in understanding and adhering to new practices.
Mentorship & Team Support: Coach, mentor, and delegate work to other quality engineers, fostering a culture of continuous learning and professional growth within the quality engineering team.
Requirements
cqe
six sigma
iso 9001
power bi
bachelor's
1-3 yrs
Certified Quality Engineer (CQE) Certification from ASQ
Demonstrated experience in process analytics with a broad knowledge of quality tools and industry metrics. Six sigma experience preferred.
Knowledge of Quality Management Systems (QMS), including ISO 9001.
Great communication skills (written, verbal, listening, and presentation). Able to liaise with key stakeholders outside the quality function in technical and non-technical roles and present compelling information to achieve buy-in.
Occasionally exposed to low/moderate/high noise levels including machinery/vehicles/forklifts/office equipment/office traffic etc.
Demonstrated track record of leading and successfully completing large-scale quality improvement projects. Proven ability to solve complex quality problems and implement effective process improvements. Six Sigma experience preferred
Communicate effectively and respectfully with others.
Sound attention to detail with an analytical mindset and excellent problem-solving skills.
Proficient in Microsoft Office Applications (Outlook, Word, PowerPoint, Excel, etc), including excellent Excel skills and experience using Power BI.
Infrequently exposed to wet humid/outdoor weather/extreme cold (non-weather)/extreme heat (non-weather) conditions/other etc.
Bachelor’s Degree in Engineering or a similar technical field
Occasionally working indoors/outdoors in an air-conditioned/non-air-conditioned office/manufacturing/site-based environment.
Sound organizational and multitasking skills, with demonstrated ability to manage multiple priorities in a fast-paced working environment.
Infrequently working with machinery with moving parts/vehicles/forklifts/heavy machinery/sharp objects/other etc.
Great project management skills, able to successfully lead project teams through ambiguity and constantly changing business needs.
Sound interpersonal skills to establish meaningful relationships built on mutual trust and respect, navigate and resolve conflict, moderate behaviors, and foster collaborative working relationships amongst a diverse audience.
Understanding of GD&T (Geometric Dimensioning and Tolerancing) and tolerance stack-up analysis.
Infrequently exposure to fumes/vapors/dust/gases/odors/mist/toxic chemicals/radiation/vibration/grease/oils/radiation/lasers/other etc.
1-3 years of progressive experience in quality engineering focusing on manufacturing quality within the electrical industry or a related industry.
Benefits
Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1909
Founded Year
The company has a century-long history of innovation in electrical distribution solutions.
Millions worldwide
Customers Served
Ensures safer, more reliable, and efficient power delivery to a global customer base.
Specializes in providing advanced power grid solutions for utilities, industries, and infrastructure.
Offers products and services for power reliability, automation, and smart grid technology.
Focuses on helping clients enhance their electrical infrastructure while minimizing downtime and maximizing performance.
Known for pioneering work in integrating renewable energy sources into the grid.
Long history of creating breakthrough technologies to improve grid resilience and energy efficiency.
Has a global presence, providing expertise in the energy, utility, and industrial sectors.
Culture + Values
100% ESOP
Employee Ownership Since 2012
The company has been 100% employee share-owned (ESOP) since 2012, fostering a culture of ownership and teamwork.
11 Years Tenure
Average U.S. Team Member Tenure
U.S. team members have an average tenure of 11 years, which is significantly higher than the manufacturing industry average.
Top Workplace
Consistently Ranked
Ranked as a Top Workplace for six years in Chicago and four years in the USA Today Top 100.
Personal Integrity
Respect for People
Commitment to Excellence
Responsible Stewardship
Regular anonymous employee feedback, merit-based pay, awards programs, extensive career development and leadership training
Commitment to achieving net-zero greenhouse gas emissions across all scopes by 2050.
78% reduction
GHG Emission Intensity
Significant reduction in greenhouse gas emission intensity since 2014 baseline.
81% reduction
GHG Emission Intensity
Updated figures showing an 81% reduction in greenhouse gas emission intensity since 2014 baseline, reported in November 2024.
B score
CDP Climate Change Survey
Achieved a B score in the CDP 2023 Climate Change survey, reflecting strong sustainability performance.
Three U.S. buildings LEED-certified; new 275,000 sq ft Palatine facility designed for LEED and EV charging.
Interim targets: reduce natural gas use by 30% by 2030 vs 2014; reduce SF₆ gas emissions by 89%; Scope 1 net zero roadmap shows 95% reduction by 2040–2050.
100% of global electricity for manufacturing powered by renewables since 2020.
Purchased RECs since 2012; zero Scope 2 market-based emissions since 2020.
Awarded SSCA Responsible Supply Chain Case Study Award 2024 and Landfill-Free Initiative 2023 for decarbonization and waste-management leadership.
Inclusion & Diversity
Top Ranked
Workplace Recognition
Ranked as a top workplace in the U.S. and Canada across general and manufacturing categories.
Annual tracking and reporting of DE&I progress, with global workforce goals
Recruitment through partnerships with diverse suppliers (minority‑ and woman‑owned, local, small businesses)
Country‑level recognition in Canada: Best Workplaces in Ontario, Canada’s Best Workplaces in Manufacturing
Culture built on inclusive environment where team members can bring authentic selves and share unique ideas