Customs & Trade Manager

Description

• Lead internal audits of import/export transactions and support external audits or requests from government agencies like U.S. Customs and Border Protection (CBP).
• Manage relationships and performance with customs brokers, freight forwarders, and other third-party logistics providers through regular audits and reviews.
• Develop and implement programs to protect the company from regulatory risks and fines.
• Monitor changes in customs legislation and trade agreements (e.g., USMCA, CAFTA). Provide guidance to internal teams and advise on duty savings opportunities, government trade policy understanding, and free trade agreement eligibility.
• Develop, implement, and monitor customs compliance programs to ensure adherence to U.S. and foreign customs regulations, including classification (Harmonized Tariff Schedule), valuation, and country-of-origin rules. Act as a liaison with customs officials, brokers, and government agencies to resolve issues and ensure compliance. Manage Arauco’s C-TPAT program.
• Manage day-to-day import and export operations, including entry filings, post-entry corrections, and duty drawback claims. Ensure all customs-related documents are accurate, complete, and properly filed to facilitate smooth clearance.
• Communicate with brokers, carriers, and internal departments on all aspects of shipments (i.e. customs clearance, HTUS code issues, exam holds, etc.)
• Maintain up-to-date knowledge of international trade laws, customs regulations, and tariff classifications (e.g., HTS).
• Optimize import and cross-border trade operations, develop efficient procedures, and coordinate with other departments like logistics and finance.
• Prepare and share reports on key performance indicators. Ensure customs broker invoices are accurate and processed in a timely manner.

Requirements

• Experience with SAP, preferred
• Demonstrated leadership ability and a strong capability for strategic thinking.
• Strong analytical, investigative, and problem-solving skills with a high attention to detail.
• Bachelor's degree in International Business, Supply Chain Management, or a related field.
• Excellent written and verbal communication skills, with the ability to explain complex regulatory concepts to various stakeholders.
• Ability to travel up to 10%
• Proficient with MS Excel, Word, and PowerPoint
• Work well with others in a collaborative team environment
• Bilingual: fluent in English and Spanish (spoken and written), preferred
• Minimum 5+ years of experience in customs compliance, preferably in a global manufacturing or logistics environment.
• Customs Broker License preferred

Benefits

• Opportunities to learn and develop, including a tuition reimbursement program
• Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
• An attractive compensation package with either bonus or profit/gain sharing eligibility for every role
• Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
• Retirement planning options, including generous employer contributions

Training + Development

Interview process

Visa Sponsorship

Security clearance