Property Manager, Multifamily

Description

• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
• Manage and maintain all aspects of overall community budget and finances.
• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Driving revenues with your thorough understanding and analysis of competition and development
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Track and evaluate advertising, and all client traffic.
• Maintain residents' files in accordance with company's standards.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.

Requirements

• General office, bookkeeping and sales skills and excellent oral and written communication skills
• 3+ years of Property Management experience
• Computer literate, including Microsoft Office Suite and internet navigation skills
• Bachelor’s Degree preferred
• 3+ years of Management experience
• Be able to manage a team
• Real Estate License preferred
• Effective communication and customer service skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance