Centre Coordinator - Centro Workshops

Description

• Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
• Organising customer events and preparing meeting rooms.
• Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
• Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
• Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.

Requirements

• Fluency in English
• Strong MS Office skills along with knowledge of other basic IT packages
• Experience of working in a strong customer facing environment
• Proven experience in customer care and ability to resolve customer complaints
• Excellent communication skills, both verbal and written

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance