System Analyst, Testing

Description

As the Systems Analyst, Testing, you play a vital role in ensuring the quality and reliability of our business systems. You’ll work closely with developers, business analysts, and end-users to validate functionality, uncover defects, and drive meaningful improvements across systems. In this role, you’re accountable to the Manager, BIBA, CIC and Testing, and you’ll be part of both Operational and Project Teams, typically working on initiatives with completion timelines of up to three months. Your collaboration and attention to detail directly contribute to building systems that our organization can trust and rely on.

• Identifying and documenting defects, working closely with development teams to resolve issues.
• Ensuring delivery of optimal results against performance metrics, including accuracy of testing effort estimates and customer satisfaction survey results.
• Documenting test results, defects, and deviations from expected behavior, providing clear reports to project teams and management, and maintaining test artifacts for audit purposes.
• Creating detailed test cases that consider scenarios, edge cases, expected results, and acceptance criteria, while ensuring coverage of functional, non-functional, and regression testing aspects.
• Executing test cases manually or using automated testing tools.
• Conducting regression testing during system upgrades, enhancements, or patches.
• Collaborating with stakeholders to prioritize testing efforts.
• Assisting end-users during User Acceptance Testing by providing guidance and addressing queries.
• Setting up and maintaining test environments (including data setup) to simulate real-world scenarios.
• Providing backup support for the team leader and peers when required.
• Exploring opportunities for test automation, implementing automated test scripts, and maintaining or enhancing existing automation frameworks.
• Developing comprehensive test plans that include approach, scope, resources, schedule, required activities, and success criteria based on requirements and system specifications.

Requirements

• Ability to diagnose and solve complex technical problems with testing tools, identifying root causes, setting up and configuring tools, and providing recommendations to leadership.
• Ability to translate business needs into effective testing strategies by designing, developing, and executing comprehensive test cases that cover various business processes.
• Extensive experience with large, complex and mission critical applications with multiple interfaces.
• Understanding and troubleshooting of all interfaces in the systems we support.
• Computer Engineering/ System Technology Diploma will be taken into consideration.
• 4-6 years of directly related experience with IS applications.
• Knowledge of business processes specific to SAP modules, utilities (IS-U), finance (Financial Accounting - FI/ SAP Controlling - CO), or customer service would be preferred.
• Basic scripting or coding skills; entry-level proficiency in Advanced Business Application Programming (ABAP) would be preferred.
• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• Experience in utility billing system would be an asset.
• Completion of a Degree in Computer Science (or a related field) from a recognized post-secondary educational institute. Computer Engineering/ System Technology Diploma will be taken into consideration.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• Experience gathering and understanding business requirements from peers and documenting.
• Experience with SAP modules such as S4/HANA, Customer Relationship Management (CRM), Solution Manager and Test Suite would be preferred.
• Familiarity with SAP Solution Manager and Test Suite and/or Worksoft will be considered an asset.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Familiarity or certification in Agile/ Scrum.
• Experience with test data management tools.

Benefits

Hours of work: 75 hours biweekly

Wage: $54.51 per hour

Training + Development

Interview process

Visa Sponsorship

Security clearance