Director of Operations (Technical)

Description

• Act as in-house expert on all things related to dispatch of assets (e.g. ADS/AGC, Emergency Dispatch, etc.)
• Provide organizational leadership to staff associated with each of the associated functional areas (Grid Operations, Field Services, Performance Engineering, and Operations Engineering)
• Ensure asset operations comply with federal, state, and local regulations (e.g., OSHA, NFPA 855, UL 9540A, NERC) and internal operational policies and procedures.
• Organize and manage response to outage events and unplanned maintenance and repair events
• Manage the performance engineering team that monitors, analyzes, and optimizes the operational efficiency of GridStor assets
• Ensure proper spare-parts strategy, inventory management, and lifecycle planning
• Build and maintain dashboards and applications related to the GridStor business unit access of operational information
• Implement predictive and condition-based maintenance strategies
• Develop and implement standard operating procedures (SOPs) and emergency protocols related to on-site work
• Act as a strategic business partner to GridStor senior leadership by identifying growth opportunities, improving cost efficiency, and driving operational results
• Coordinate with trading/market operations on dispatch optimization, BESS state of health management, and revenue maximization.
• Oversee root-cause analysis for performance issues or anomalies
• Prepare and present regular reports to executive leadership, highlighting performance against budget and identifying improvement opportunities
• Develop and maintain key performance indicators (KPIs) for energy generation assets
• Manage field services procedures and activities associated with outage coordination
• Perform as Operations Safety Director and champion safety, quality, and accountability across the team
• Ensure all service activities comply with company standards, customer contracts, and regulatory requirements (e.g., OSHA, NERC, ISO)
• Oversee operation-phase capital projects including major repairs and modifications
• Monitor real-time performance of BESS assets using SCADA, EMS, or other digital platforms
• Oversee operational readiness for new BESS assets entering service
• Maintain leadership-level relationships with GridStor’s third-party O&M providers
• Build and maintain data engineering pipelines for performance data from site in coordination with the SCADA/Controls team
• Recruit, mentor, and develop BESS operations personnel, ensuring the team is client-focused, performance-driven, and aligned with company culture
• Develop and maintain relationships with GridStor’s third-party Remote Operating Centers and develop procedures for incident, system events, and operational anomaly response.
• Manage the GridStor field services team and infrastructure

Requirements

• Problem-Solving: Adaptable, with the ability to prioritize tasks effectively and approach challenges with a creative, proactive mindset.
• Battery energy management systems and SCADA+PPC
• Familiarity with NERC / NERC CIP compliance requirements and programs
• Familiarity with preventive/corrective maintenance programs (including CMMS).
• Location & Availability: Must be based in Portland and available to work a hybrid schedule.
• Integrity & Judgment: Strong track record of excellent judgment and integrity in previous roles.
• Communication Skills: Excellent verbal and written communication skills.
• Confidentiality: Proven ability to handle highly confidential information with utmost discretion.
• Organizational Skills: Exceptional organizational abilities with keen attention to detail. Capable of managing multiple tasks simultaneously in a fast-paced environment and seeing delegated projects through to completion.
• Expertise in power conversion systems and high-voltage equipment (inverters, transformers, switchgear).
• Experience coordinating with finance, asset management, and executive leadership.
• Working knowledge of environmental, fire-safety, and battery-specific hazard protocols.
• HSA/FSA for participating employees
• Team Orientation: Highly motivated to support and collaborate with team members, contributing to collective success.
• Demonstrated experience with Operations safety programs.
• Experience: 10+ years of experience in operations within the energy or power sector.
• 5+ years of leadership experience overseeing teams or multi-site assets.
• Experience in asset performance analysis and reporting
• Education: Bachelor’s or advanced degree in Electrical Engineering, Mechanical Engineering, or a related field. Relevant professional certifications (e.g. PE, PMP, or NERC System Operator) are preferred.
• Adaptability: Ability to be agile and flexible, readily taking on tasks outside the typical scope of the role as needed.
• 2+ years of direct experience with the following:

Benefits

• 401(k) plan with company match and immediate vesting
• Cellphone reimbursement, hybrid work environment, healthy snacks, volunteer opportunities, company outings, and more.
• Generous paid leave
• Employee participation in Long Term Incentive Plan
• GridStor offers an attractive Total Rewards package, including:
• Continuing education and professional development
• Competitive base salaries commensurate with experience with an annual cash bonus (based on Company and individual performance)
• Comprehensive benefits package including medical, dental, vision, life, and disability insurance, including coverage for domestic partners and eligible domestic partner children

Training + Development

Interview process

Visa Sponsorship

Security clearance